--- title: "Window Wonders" description: "Window Wonders fixes broken window glass, and a lot of it happens at the shop: a recent customer says Alex walked them through uninstalling the window over" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # Window Wonders **Trade:** Windows / Siding / Gutters · **Address:** 61 Alling St, Hamden, CT 06517 · **Phone:** (203) 850-3236 · **Website:** http://www.windowwonders2003.com/ · **Languages:** English **Rating: 3.9/5** (medium confidence) — from 20 reviews across 6 sources. 95% of sentiment-scored reviews read net-positive. Last 6 months: 10 reviews, 1 negative. ## The honest read Window Wonders fixes broken window glass, and a lot of it happens at the shop: a recent customer says Alex walked them through uninstalling the window over the phone and quickly repaired the pane once they arrived at his shop. The company says owner Alex Rivera runs it and that it has been in business 23 years. A recent customer says Alex found the exact window part they had spent a long time looking for in a few minutes. A recent customer says the screen in their patio door was replaced in one day. A recent customer says their window was repaired in 10 minutes. A 2025 customer said they came out the same day and took 30 minutes to repair glass and make custom screens, and recommended them to anyone in the Hamden/New Haven area. A 2024 customer said they called about a cracked living room window around 6 or 6:30 on a Friday evening, the owner said to bring it right then, and the window was done in less than 25 minutes. A recent customer says a window cracked the day after he was called out to fix it and that the crack was never fixed. A 2023 Reddit commenter in r/newhaven said Window Wonders used to be cheaper than anyone around, but charged 200 for a broken glass the commenter had referred. Connecticut lists its home improvement contractor registration, HIC.0649592, as active, held by Window Wonders LLC. **Strengths:** - A same-day replacement — a 2026 customer said the window was done that day - A 10-minute repair — a recent customer says the window was fixed that fast - A Friday-evening fix — a 2024 customer said it took under 25 minutes **Concerns:** - A cracked window — a recent customer says it cracked next day, never fixed - A 200 glass charge — a 2023 Reddit commenter said it used to be cheaper ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - The company says owner Alex Rivera runs it _(confidence: medium)_ - [Official Website](http://www.windowwonders2003.com) — “About (self-reported, verbatim): Owner Alex Rivera and his team have decades of experience. They are responsive and work quickly with a high…” - The company says it has been in business 23 years _(confidence: medium)_ - [Official Website](http://www.windowwonders2003.com) — “Self-reported 23 years in business” - A recent customer says Alex repaired a window pane at his shop after walking them through removing it _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pZeVFqUjRWR1pZWjAxclJHVmhZVFF0T0ZwRFFWRRAB!2m1!1s0x0:0xd523dbbfe4f3cbe3!3m1!1s2@1:CAIQACodChtycF9oOjYyQjR4VGZYZ01rRGVhYTQtOFpDQVE%7C%7C?hl=en-US) — “5★ Excellent service and reasonable prices. Alex walked us through uninstalling the window over the phone and quickly repaired our window pa…” - A recent customer says a patio door screen was replaced in one day _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaRWRFaFhUVEZFZDJ0R1FWSmlVbWhzUjBsRE9GRRAB!2m1!1s0x0:0xd523dbbfe4f3cbe3!3m1!1s2@1:CAIQACodChtycF9oOlZEdEhXTTFEd2tGQVJiUmhsR0lDOFE%7C%7C?hl=en-US) — “5★ Today I had the screen in my patio door replaced by Window Wonders, and I couldn’t be happier with the experience. They responded quickly…” - A 2024 customer said a cracked living room window brought in on a Friday evening was done in less than 25 minutes _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNOc3VfVWN3EAE!2m1!1s0x0:0xd523dbbfe4f3cbe3!3m1!1s2@1:CIHM0ogKEICAgICNsu_Ucw%7C%7C?hl=en-US) — “5★ One of the best places to get your windows done I had a cracked living room window and I called every where it was around 6 or 6:30 at ni…” - A 2025 customer said they came out the same day and repaired glass and made custom screens in 30 minutes _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSRGJVNWFialUxT0had1JtNWpjbFkwUVhSNVYxRRAB!2m1!1s0x0:0xd523dbbfe4f3cbe3!3m1!1s2@1:CAIQACodChtycF9oOkRDbU5abjU1OHZwRm5jclY0QXR5V1E%7C%7C?hl=en-US) — “5★ They came out the same day I called them, excellent knowledge and experience in the field. Took them only 30 min to repair glass and make…” - A recent customer says a window cracked the day after a repair visit and the crack was never fixed _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ZeE5FRjJWbWd4VkU1NVZVUkNiQzFRVW1Nd05YYxAB!2m1!1s0x0:0xd523dbbfe4f3cbe3!3m1!1s2@1:CAIQACodChtycF9oOnYxNEF2VmgxVE55VURCbC1QUmMwNXc%7C%7C?hl=en-US) — “1★ this guys sucks so bad. he was called out to fix a window in my house and it cracked the next day. he also found out i do hvac and strung…” - A 2023 Reddit commenter said Window Wonders charged 200 for a broken glass _(confidence: low)_ - [reddit.com](https://www.reddit.com/r/newhaven/comments/12d8y5a/repair_broken_glass_in_vinyl_window/jf7mdu9/) — “r/newhaven — I would suggest Window Wonders. He used to be cheaper than anyone around. But I refferd him for a broken glass and he charged h…” - Google shows 4.8 stars from 21 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Window%20Wonders&query_place_id=ChIJjwIZQHvX54kR48vz5L_bI9U) — “Google: 4.8★ from 21 ratings” - BBB grade A+ and BBB accredited _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/hamden/profile/windows/window-wonders-0111-87129760) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ct/hamden/profile/windows/window-wonders-0111-87129760) — “Better Business Bureau: accredited / certified / member” - Connecticut lists its home improvement contractor registration, HIC.0649592, as active, held by Window Wonders LLC. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hic license HIC.0649592 registry-verified active — registry holder of record: WINDOW WONDERS LLC” - Specializes in Windows / Siding / Gutters _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pZeVFqUjRWR1pZWjAxclJHVmhZVFF0T0ZwRFFWRRAB!2m1!1s0x0:0xd523dbbfe4f3cbe3!3m1!1s2@1:CAIQACodChtycF9oOjYyQjR4VGZYZ01rRGVhYTQtOFpDQVE%7C%7C?hl=en-US) — “5★ Excellent service and reasonable prices. Alex walked us through uninstalling the window over the phone and quickly repaired our window pa…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxU09HVlRhVVpaWTI5WFVHMHhla1EyVG5obFdtYxAB!2m1!1s0x0:0xd523dbbfe4f3cbe3!3m1!1s2@1:CAIQACodChtycF9oOi1SOGVTaUZZY29XUG0xekQ2TnhlWmc%7C%7C?hl=en-US) — “5★ Great service, quick turnaround - got my window replaced in a few hours!” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214U1MwRkZWVEJQTjJodFgxTnBZa2xvV2paSVdVRRAB!2m1!1s0x0:0xd523dbbfe4f3cbe3!3m1!1s2@1:CAIQACodChtycF9oOmxSS0FFVTBPN2htX1NpYkloWjZIWUE%7C%7C?hl=en-US) — “5★ Needed a window replacement and Window Wonders got it done the same day. Very professional crew, thank you!” ## License Status: **active** (#HIC.0649592, hic) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Window%20Wonders&query_place_id=ChIJjwIZQHvX54kR48vz5L_bI9U): 4.8★ from 21 ratings - [Reddit](https://www.reddit.com/r/Birmingham/comments/1rvupus/window_replacement_recs/oav785z/): 0 community mentions discussing this business - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Window%20Wonders&query_place_id=ChIJjwIZQHvX54kR48vz5L_bI9U): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ct/hamden/profile/windows/window-wonders-0111-87129760): Listed on this source - [Official Website](http://www.windowwonders2003.com): 23 yrs in business · Self-reported profile and service details - [Local News](https://www.wfla.com/news/hillsborough-county/scammers-faking-real-teco-phone-number-on-caller-i-d-to-demand-payment/): Listed on this source ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “I would suggest Window Wonders. He used to be cheaper than anyone around. But I refferd him for a broken glass and he charged him 200.” — u/Kinjo37 in r/newhaven (2023-04-06) — https://www.reddit.com/r/newhaven/comments/12d8y5a/repair_broken_glass_in_vinyl_window/jf7mdu9/ ## Recent reviews - **1/5 · Google Reviews · Domenic Santarsiero · 2026-08-28**: this guys sucks so bad. he was called out to fix a window in my house and it cracked the next day. he also found out i do hvac and strung me along for months about some work he wanted done and never called me after he confirmed he wanted me to do it and i wasted an hour driving to his shop to make a… - **5/5 · Google Reviews · Patrick Rivers · 2026-07-20**: Excellent service and reasonable prices. Alex walked us through uninstalling the window over the phone and quickly repaired our window pane once we arrived at his shop. - **5/5 · Google Reviews · Basma Bejdadi · 2026-07-18**: I had an excellent experience getting my broken window glass replaced. The customer service was outstanding everyone was friendly, professional, and easy to work with. It was incredibly easy to reach them by phone, and their convenient location made the whole process stress free. What impressed me t… - **5/5 · Google Reviews · Aurimas Račas · 2026-07-10**: Great service, quick turnaround - got my window replaced in a few hours! - **5/5 · Google Reviews · N. Alto · 2026-07-01**: Very quick, honest, great pricing — absolutely recommend! Alex the owner was a huge help with a broken glass issue I had this past week and he was super reliable and easy to book with! Very professional and good quality work, perfection! - **5/5 · Google Reviews · Ron Ebrecht · 2026-06-01**: Wonderful, helpful, polite nice people. They do excellent work. - **5/5 · Google Reviews · Chris Illa · 2026-05-30**: We need more people like Alex in this world, went above and beyond to help me, didn't make a dollar off of me and still tried to help me, then called to check on me after, hell of a guy, would do business with him anytime - **5/5 · Google Reviews · Inderpreet Behal · 2026-05-27**: I spent so much time looking for a specific part for my window. I’m glad I found window wonders. I spoke with Alex and he found me the exact part in a few minutes. Great service and super friendly. Highly recommend! - **5/5 · Google Reviews · Brian Gonzalez · 2026-05-16**: Fixed my window super fast and super friendly and professional service! 10 minutes to repair my window! - **5/5 · Google Reviews · James Roundtree · 2026-04-22**: Today I had the screen in my patio door replaced by Window Wonders, and I couldn’t be happier with the experience. They responded quickly to my request, arrived on time, and got the job done efficiently in one day. They were professional, courteous, and made sure everything was perfect before they l… --- Data freshness: last scanned 2026-10-13T11:01:13.489Z. Cite as: Window Wonders — Tavlee (https://tavlee.com/contractor/window-wonders-hamden) Source: https://tavlee.com/contractor/window-wonders-hamden ## Sitemap [Full site index](https://tavlee.com/sitemap.md)