# Zhumas Roofing & Exterior

**Trade:** Roofing · **Address:** 622 Boston Rd, Billerica, MA 01821 · **Phone:** (351) 277-2738 · **Website:** https://zhumasconstructionsincs.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb · **Languages:** English

**Rating: 4.4/5** (high confidence) — from 158 reviews across 9 sources.
94% of sentiment-scored reviews read net-positive. Last 6 months: 31 reviews, 1 negative.

## The honest read

Zhumas Roofing & Exterior is a Billerica roofing contractor whose recent customers repeatedly describe fast repairs, organized crews, clear communication, and careful cleanup. Google shows 4.6 stars from 189 ratings, and the written reviews cover roof replacement, metal-roof and flashing repairs, gutters, skylights, siding, snow removal, and ice-dam work.

Several homeowners describe work completed on time or within a day, including a full roof installation and an emergency flashing repair handled within three hours after business hours. Customers also mention prompt estimates, explanations of the work, and crews protecting property and removing debris.

There are exceptions worth discussing before signing. A 2024 reviewer reported repeated sales calls after requesting an estimate, while another said the company did not follow up after payment and that two shrubs were damaged. One recent reviewer also criticized guerrilla advertising on public easements.

Zhumas looks suited to homeowners needing roofing, exterior repairs, or weather-related work in the Billerica area. Confirm the follow-up process, how property protection is handled, and the full price and scope before booking.

**Strengths:**
- Fast emergency response — high-wind flashing repair completed within three hours
- Clear project communication — customers cite prompt estimates and explanations
- Thorough cleanup — repeated praise for tidy work areas

**Concerns:**
- Sales follow-up — one reviewer reported multiple calls each day
- Post-job follow-up — one reviewer reported unresolved shrub damage
- Public advertising — one recent reviewer criticized guerrilla advertising

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Google shows Zhumas Roofing & Exterior at 4.6 stars from 189 ratings. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Zhumas%20Roofing%20%26%20Exterior&query_place_id=ChIJ7cnrDkil44kRc-rTamMB-pc) — “Google: 4.6★ from 189 ratings”
- Recent customers describe prompt estimates, on-time work, clear communication, and thorough cleanup. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSellqZ3lSREJpY1ZwTlIzbEVXbTVhUzNobWQzYxAB!2m1!1s0x0:0x97fa01636ad3ea73!3m1!1s2@1:CAIQACodChtycF9oOjRzYjgyRDBicVpNR3lEWm5aS3hmd3c%7C%7C?hl=en) — “5★ I was extremely impressed with Zhumas Construction from start to finish.  The representative did an excellent job of communicating all of…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25acVFqbExhVEJsU3pCWWVGQlNPSHA1ZVhneU5tYxAB!2m1!1s0x0:0x97fa01636ad3ea73!3m1!1s2@1:CAIQACodChtycF9oOnZqQjlLaTBlSzBYeFBSOHp5eXgyNmc%7C%7C?hl=en) — “5★ Luis and his team were terrific.  The work was done on time, and on budget.  The set up and clean up were flawless.  Communicating with L…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwdE1URm5VbU5qWmxaM2MwUkdWRFpKUm1WamIyYxAB!2m1!1s0x0:0x97fa01636ad3ea73!3m1!1s2@1:CAIQACodChtycF9oOlptMTFnUmNjZlZ3c0RGVDZJRmVjb2c%7C%7C?hl=en) — “5★ Very quick responses to all inquiries! The job was estimated, quoted, and scheduled promptly.  The options and recommendations were expla…”
- A high-wind flashing repair was handled within three hours after business hours. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5ck4xWnhSSG95V0ZGMmVrcFRMVmxYYzBsdGVrRRAB!2m1!1s0x0:0x97fa01636ad3ea73!3m1!1s2@1:CAIQACodChtycF9oOk9rN1ZxRHoyWFF2ekpTLVlXc0ltekE%7C%7C?hl=en) — “5★ I called for emergency repair of roof flashing due to high winds. Team arrived within 3 hrs (after business hours no less). Team was prof…”
- Customers describe roof replacement, metal-roof repair, gutters, skylights, siding, snow removal, and ice-dam work. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSTmFHSnRaVzFVUXpCSVR6Sk9XaTFpYURKcE1HYxAB!2m1!1s0x0:0x97fa01636ad3ea73!3m1!1s2@1:CAIQACodChtycF9oOlRNaGJtZW1UQzBITzJOWi1iaDJpMGc%7C%7C?hl=en) — “5★ Fine and processional job installing new gutters and additional work requested on the house and garage.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210dFIxVk5SRVpxWlZWZk0xcENUbXhIWnpWVFlsRRAB!2m1!1s0x0:0x97fa01636ad3ea73!3m1!1s2@1:CAIQACodChtycF9oOmttR1VNREZqZVVfM1pCTmxHZzVTYlE%7C%7C?hl=en) — “5★ The Zhumas team embraced every challenge and delivered on their promise to replace the asphalt roof on our island lake house.  The projec…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WNGNuUkVYeTF5TmtsSVJFWlRWRVptZVZZeGJuYxAB!2m1!1s0x0:0x97fa01636ad3ea73!3m1!1s2@1:CAIQACodChtycF9oOnV4cnREXy1yNklIREZTVEZmeVYxbnc%7C%7C?hl=en) — “5★ We would like to thank Robin for her sense of urgency and rapid response when we discovered the issue with our skylight.  We were relieve…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toVllUUmpNMTl6Tkhsa1oxa3RZazVGYWpCSWFuYxAB!2m1!1s0x0:0x97fa01636ad3ea73!3m1!1s2@1:CAIQACodChtycF9oOkhVYTRjM19zNHlkZ1ktYk5FajBIanc%7C%7C?hl=en) — “4★ I needed snow shoveled off my roof during this tough winter.  The owner came out the next day after I called him.  We arranged the work t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210bWFWVTNaV0pLY1U1TlZuWm5XVlpIYzBsVmNHYxAB!2m1!1s0x0:0x97fa01636ad3ea73!3m1!1s2@1:CAIQACodChtycF9oOmtmaVU3ZWJKcU5NVnZnWVZHc0lVcGc%7C%7C?hl=en) — “5★ Luis and his team did a fantastic job shoveling the roofs and clearing the ice dams in our condo complex. This was a fairly large job, an…”
- A 2024 reviewer reported repeated sales calls after requesting an estimate. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3NS1lTHhnRRAB!2m1!1s0x0:0x97fa01636ad3ea73!3m1!1s2@1:CIHM0ogKEICAgIC75-eLxgE%7C%7C?hl=en) — “1★ I reached out to Zhumas for an estimate to have work done in my roof.  I received an estimate but hadn't decided what I was going to do a…”
- A reviewer reported missed post-payment follow-up and damage to two shrubs. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNEcVBiMmNBEAE!2m1!1s0x0:0x97fa01636ad3ea73!3m1!1s2@1:CIHM0ogKEICAgICDqPb2cA%7C%7C?hl=en) — “1★ I would never use them again . They cannot be trusted. They do not follow up on their job after you pay them. They killed two of my shrub…”
- Specializes in Roofing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210dFIxVk5SRVpxWlZWZk0xcENUbXhIWnpWVFlsRRAB!2m1!1s0x0:0x97fa01636ad3ea73!3m1!1s2@1:CAIQACodChtycF9oOmttR1VNREZqZVVfM1pCTmxHZzVTYlE%7C%7C?hl=en) — “5★ The Zhumas team embraced every challenge and delivered on their promise to replace the asphalt roof on our island lake house.  The projec…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twQ2NVWmxkVU5JWWw5Q1VsZGlXbk41YkdGNVUzYxAB!2m1!1s0x0:0x97fa01636ad3ea73!3m1!1s2@1:CAIQACodChtycF9oOkpCcUZldUNIYl9CUldiWnN5bGF5U3c%7C%7C?hl=en) — “4★ I had my roof redone this week (full installation) and cannot say enough about how industrious and well organized the crew was, and how m…”
- Also offers Windows / Siding / Gutters _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSTmFHSnRaVzFVUXpCSVR6Sk9XaTFpYURKcE1HYxAB!2m1!1s0x0:0x97fa01636ad3ea73!3m1!1s2@1:CAIQACodChtycF9oOlRNaGJtZW1UQzBITzJOWi1iaDJpMGc%7C%7C?hl=en) — “5★ Fine and processional job installing new gutters and additional work requested on the house and garage.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwdE1URm5VbU5qWmxaM2MwUkdWRFpKUm1WamIyYxAB!2m1!1s0x0:0x97fa01636ad3ea73!3m1!1s2@1:CAIQACodChtycF9oOlptMTFnUmNjZlZ3c0RGVDZJRmVjb2c%7C%7C?hl=en) — “5★ Very quick responses to all inquiries! The job was estimated, quoted, and scheduled promptly.  The options and recommendations were expla…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Zhumas%20Roofing%20%26%20Exterior&query_place_id=ChIJ7cnrDkil44kRc-rTamMB-pc): 4.6★ from 189 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Zhumas%20Roofing%20%26%20Exterior&query_place_id=ChIJ7cnrDkil44kRc-rTamMB-pc): Listed on this source
- [Thumbtack](https://www.thumbtack.com/ma/billerica/roofing/zhumas-roofing-exterior/service/384386102270533632): 5.0★ from 13 ratings
- [Better Business Bureau](https://www.bbb.org/us/ma/north-billerica/profile/roofing-contractors/zhumas-construction-inc-0021-540931): Listed on this source
- [Official Website](https://zhumasconstructionsincs.com): Self-reported profile and service details
- [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/zhumas-construction-inc-pfvwus-pf~884521089): 5.0★ from 1 ratings
- [Exa](https://freshchalk.com/zhumas-construction-inc-dracut): 1 web mention across the open web (each linked to its source)
- [Angi](https://www.angi.com/companylist/us/ma/lowell/zhumas-general-constructions-reviews-9974415.htm): 4.0★ from 1 ratings
- [BuildZoom](https://www.buildzoom.com/contractor/zhumas-construction-inc): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “recommended by SMERLY REYNOSO” — freshchalk.com — https://freshchalk.com/zhumas-construction-inc-dracut

## Recent reviews

- **5/5 · Google Reviews · Maureen Counihan · 2026-09-01**: I was extremely impressed with Zhumas Construction from start to finish.  The representative did an excellent job of communicating all of the terms of the project, so there were no surprises or misunderstandings.  The crew showed up on time every day, worked a full day and cleaned up the jobsite bef…
- **1/5 · Google Reviews · Rob C · 2026-08-24**: Guerrilla advertising on public easements.
- **5/5 · Google Reviews · Yadwinder Dhillon · 2026-08-19**: Very smooth.. great team
- **5/5 · Google Reviews · Laura Weisel · 2026-08-12**: Luis and his team were terrific.  The work was done on time, and on budget.  The set up and clean up were flawless.  Communicating with Luis and his office was easy and efficient.
- **5/5 · Google Reviews · Todd Tanguay · 2026-07-28**: WOW!  Luis and his team were incredible!  The fixed my metal roof with speed and professionalism.  They promised and delivered above and beyond.  I could not be happier!
- **5/5 · Google Reviews · Dana Acker · 2026-07-27**: The rep showed up on time and completed the work in about 2 hours.
- **5/5 · Google Reviews · Alyssa Howarth · 2026-07-17**: Responded quickly, came out to assess, and was able to repair our roof within a week. Very easy to work with.
- **5/5 · Google Reviews · Ron PIeciul · 2026-07-13**: Fine and processional job installing new gutters and additional work requested on the house and garage.
- **5/5 · Google Reviews · trey tyler · 2026-07-07**: So
Far I am very happy with the product provided
- **5/5 · Google Reviews · Linda Nadeau · 2026-07-03**: The Zhumas team embraced every challenge and delivered on their promise to replace the asphalt roof on our island lake house.  The project presented unique challenges including limited parking and the need to transport all roofing materials and debris between the parking area and the island by boat,…

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Data freshness: last scanned 2026-09-09T22:52:15.666Z.
Cite as: Zhumas Roofing & Exterior — Tavlee (https://tavlee.com/contractor/zhumas-roofing-and-exterior-billerica)
Source: https://tavlee.com/contractor/zhumas-roofing-and-exterior-billerica