# Zonas Plumbing Heating Steam **Trade:** Plumbing · **Address:** 323 Bridle Path, Worcester, MA 01604 · **Phone:** (508) 756-1456 · **Languages:** English **Rating: 3.3/5** (medium confidence) — from 8 reviews across 2 sources. 88% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read Zonas Plumbing Heating Steam is represented here through a small set of Google customer reviews, with homeowners describing hands-on plumbing work by Glen Zona. The reviewed jobs include a water-heater installation, a gas-leak repair, and a burst outdoor spigot; the reviewers also repeatedly describe prompt response, reasonable pricing, and clean work. The profile carries an 18-rating Google average of 4.8 stars, while the eight written reviews available for this read span 2022 through February 2026 and are not uniformly positive. Several homeowners describe quick, specific help. In February 2026, one reviewer said Glen had done many jobs in their home and called him honest and reasonable; in June 2024, another said he arrived in under half an hour to repair a gushing spigot. A December 2023 review says he installed a water heater within 24 hours at a reasonable price, and a July 2023 review says he fixed a gas leak quickly. Other reviews mention professional, clean work and a leak repair that was completed without leaving a visible mess. There is also a serious negative account to discuss before booking. In a November 2024 one-star review, a homeowner said they disagreed with advice about water damage and felt the situation was undermined; the review raises concerns about how water-damage situations are assessed and communicated. That account is one customer’s experience, but it is specific enough to ask about emergency diagnosis, water-damage guidance, and the limits of the company’s work before authorizing a job. For routine plumbing repairs, water-heater work, or urgent leaks, prospective customers should confirm scope, price, timing, and who will perform the work. **Strengths:** - Fast response — reviewers describe urgent repairs and quick arrival - Water-heater work — multiple reviews describe successful installations - Clean workmanship — reviewers mention professional, tidy results - Reasonable pricing — several homeowners describe fair charges **Concerns:** - Water-damage advice — one 2024 review disputes guidance and communication **Where sources disagree:** - Google's 4.8-star average from 18 ratings is more positive than the mixed eight-review written sample, which includes one one-star water-damage complaint. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Google lists an average of 4.8 stars from 18 ratings. _(confidence: medium)_ - [Google](https://www.google.com/maps/search/?api=1&query=Zonas%20Plumbing%20Heating%20Steam&query_place_id=ChIJDQ6uW6MI5IkRWPVOorMDsYA) — “Google: 4.8★ from 18 ratings” - The written review set is eight reviews dated from June 2022 through February 2026. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKNWEwNDViRTk1WVdjMVYwdFdYeTFMVTE5YVMyYxAB!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CAIQACodChtycF9oOlJ5a045bE95YWc1V0tWXy1LU19aS2c%7C%7C?hl=en) — “5★ Glen is an awesome guy. Knows his work for sure . He has done a lot of jobs for me in my home. Could not get another plumber like Glen. …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJLTdmdjJBRRAB!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgMDI-7fv2AE%7C%7C?hl=en) — “5★ One of the best ever and I'm not saying that cause I got adopted by his uncle he really is professional quick and clean. You won't even k…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzaTlLd01REAE!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgID3i9KwMQ%7C%7C?hl=en) — “1★ Do not take his advice on water damage in your home- if your insurance company is willing to pay to repair the damage it is because it is…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6emJDRGV3EAE!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgIDzzbCDew%7C%7C?hl=en) — “5★ My spigot fell apart and just gushing water, Glen was able to swing by in less than half an hour and got it fixed for me! Definitely woul…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqdmZlbG5nRRAB!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgICjvfelngE%7C%7C?hl=en) — “5★ I would gave million stars if I could. Glen can not be replaced.” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMxb2NyREJ3EAE!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgIC1ocrDBw%7C%7C?hl=en) — “5★ Glen installed water heater within 24hr and charged reasonable price and experienced & knowledgable. Glen could send quote through after…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKdy1PZnVRRRAB!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgICJw-OfuQE%7C%7C?hl=en) — “5★ Fixed my gas leak fast for a reasonable price thanks again.” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPaE1MeFdnEAE!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgIDOhMLxWg%7C%7C?hl=en) — “5★ As long as I'm a homeowner I will never use another plumber I am always 100% happy with the work I receive from Glen Zona.” - Reviewers describe prompt response and fast completion for a spigot repair, water-heater installation, and gas-leak repair. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6emJDRGV3EAE!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgIDzzbCDew%7C%7C?hl=en) — “5★ My spigot fell apart and just gushing water, Glen was able to swing by in less than half an hour and got it fixed for me! Definitely woul…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMxb2NyREJ3EAE!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgIC1ocrDBw%7C%7C?hl=en) — “5★ Glen installed water heater within 24hr and charged reasonable price and experienced & knowledgable. Glen could send quote through after…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKdy1PZnVRRRAB!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgICJw-OfuQE%7C%7C?hl=en) — “5★ Fixed my gas leak fast for a reasonable price thanks again.” - Reviewers praise reasonable pricing, professional work, and clean outcomes. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKNWEwNDViRTk1WVdjMVYwdFdYeTFMVTE5YVMyYxAB!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CAIQACodChtycF9oOlJ5a045bE95YWc1V0tWXy1LU19aS2c%7C%7C?hl=en) — “5★ Glen is an awesome guy. Knows his work for sure . He has done a lot of jobs for me in my home. Could not get another plumber like Glen. …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJLTdmdjJBRRAB!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgMDI-7fv2AE%7C%7C?hl=en) — “5★ One of the best ever and I'm not saying that cause I got adopted by his uncle he really is professional quick and clean. You won't even k…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMxb2NyREJ3EAE!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgIC1ocrDBw%7C%7C?hl=en) — “5★ Glen installed water heater within 24hr and charged reasonable price and experienced & knowledgable. Glen could send quote through after…” - Written reviews specifically describe water-heater installation. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMxb2NyREJ3EAE!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgIC1ocrDBw%7C%7C?hl=en) — “5★ Glen installed water heater within 24hr and charged reasonable price and experienced & knowledgable. Glen could send quote through after…” - Written reviews specifically describe gas-leak repair. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKdy1PZnVRRRAB!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgICJw-OfuQE%7C%7C?hl=en) — “5★ Fixed my gas leak fast for a reasonable price thanks again.” - Written reviews specifically describe outdoor spigot repair. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6emJDRGV3EAE!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgIDzzbCDew%7C%7C?hl=en) — “5★ My spigot fell apart and just gushing water, Glen was able to swing by in less than half an hour and got it fixed for me! Definitely woul…” - A November 2024 one-star review disputes advice given about water damage and alleges the situation was undermined. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzaTlLd01REAE!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgID3i9KwMQ%7C%7C?hl=en) — “1★ Do not take his advice on water damage in your home- if your insurance company is willing to pay to repair the damage it is because it is…” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6emJDRGV3EAE!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgIDzzbCDew%7C%7C?hl=en) — “5★ My spigot fell apart and just gushing water, Glen was able to swing by in less than half an hour and got it fixed for me! Definitely woul…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMxb2NyREJ3EAE!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgIC1ocrDBw%7C%7C?hl=en) — “5★ Glen installed water heater within 24hr and charged reasonable price and experienced & knowledgable. Glen could send quote through after…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKdy1PZnVRRRAB!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgICJw-OfuQE%7C%7C?hl=en) — “5★ Fixed my gas leak fast for a reasonable price thanks again.” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPaE1MeFdnEAE!2m1!1s0x0:0x80b103b3a24ef558!3m1!1s2@1:CIHM0ogKEICAgIDOhMLxWg%7C%7C?hl=en) — “5★ As long as I'm a homeowner I will never use another plumber I am always 100% happy with the work I receive from Glen Zona.” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Zonas%20Plumbing%20Heating%20Steam&query_place_id=ChIJDQ6uW6MI5IkRWPVOorMDsYA): 4.8★ from 18 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Zonas%20Plumbing%20Heating%20Steam&query_place_id=ChIJDQ6uW6MI5IkRWPVOorMDsYA): Listed on this source ## Recent reviews - **5/5 · Google Reviews · darlene walkiewicz · 2026-02-14**: Glen is an awesome guy. Knows his work for sure . He has done a lot of jobs for me in my home. Could not get another plumber like Glen. Awesome honest guy he’s always reasonable on his price . Great guy. - **5/5 · Google Reviews · Wayne Bell · 2025-04-13**: One of the best ever and I'm not saying that cause I got adopted by his uncle he really is professional quick and clean. You won't even know he was there besides the leak will be gone. - **1/5 · Google Reviews · Kelly Marcimo Everitt · 2024-11-18**: Do not take his advice on water damage in your home- if your insurance company is willing to pay to repair the damage it is because it is necessary. For your own health use a professional company that respects families to make their own decisions and doesn't undermine the situation with their lack o… - **5/5 · Google Reviews · Kia Jeffery · 2024-06-11**: My spigot fell apart and just gushing water, Glen was able to swing by in less than half an hour and got it fixed for me! Definitely would recommend. - **5/5 · Google Reviews · Tara Warren · 2024-04-24**: I would gave million stars if I could. Glen can not be replaced. - **5/5 · Google Reviews · Edison Lu · 2023-12-30**: Glen installed water heater within 24hr and charged reasonable price and experienced & knowledgable. Glen could send quote through after photos review. - **5/5 · Google Reviews · Fran Beckwith · 2023-07-03**: Fixed my gas leak fast for a reasonable price thanks again. - **5/5 · Google Reviews · Tara ann Warren · 2022-06-27**: As long as I'm a homeowner I will never use another plumber I am always 100% happy with the work I receive from Glen Zona. --- Data freshness: last scanned 2026-08-24T05:47:29.845Z. Cite as: Zonas Plumbing Heating Steam — Tavlee (https://tavlee.com/contractor/zonas-plumbing-heating-steam-worcester) Source: https://tavlee.com/contractor/zonas-plumbing-heating-steam-worcester