Acorn Deck House Company

We ordered windows in August and were given a tentative ship date of September 22. It is now the end of November and no windows have been delivered. We have called, most recently at the beginning of this month, when were told they were almost done. A week or so after that with no updates, we emailed but have received no reply.

We recently purchased an acorn house from 1987. Have been told a couple times that the house is under built. When we called to try and track down plans, we were quoted exorbitant pricing to re-purchase them. And when we asked about why the pricing was so high they turned very defensive and hung up. We were told “take it or leave it“. We’ve had no experience with this company before other than acorns work product, which has been lacking, and very poor customer service.

We built an Acorn home in Shrewsbury in 1984. It was one of the most amazing experiences we had to date. We were real estate broker/owners and worked with a approved contractor to do others in the same town. The quality of construction product, knowledge, guidance, and adapting to the terrain is amazing. They work to meet a buyer and/or builder's budget. Their warranty on product was exceptional for us. Although we sold this home several years ago, I would do it all over again.

Acorn/Deck House now a subsidiary of Trudeau occupies a storied place in the history of American manufactured housing and an equal place in the development of North American modern residential architecture and design. That this company has remained operational and served customers in some form almost without interruption since 1959 is a significant feat given the ups and downs of the real estate and housing markets. That one can still purchase from them the replacement parts and upgrade materials, obtain accurate blueprints for houses built over 40 years ago and converse with people who have absorbed and can relate the experiences and technological developments that have effected these houses makes for a situation unique in the housing industry. In this sense the extraordinary legacy of the Deck House continues to grow. Deck house owners today can expect knowledgeable advice rooted in decades of experience as regards upgrading the energy performance of the older deck houses. They can purchase replacement beams, flooring and exposed cedar ceiling materials that will match and fit houses built in the 1960's and 1970's. They can purchase stylistically consistent components to add on to these houses. They can be referred to builders experienced and knowledgeable as regards the style and construction method. That the original mission of Deck has been expanded to a broader range of style and to create the Next House system bodes well for today's home buyers and builders. As a custom home builder who also offers kit house options and works on the restoration of classic mid-century and modern homes. My relationship with Deck House has been essential.