Affordable Landscapers by J & R

The clearest fact about Affordable Landscapers by J & R is the one the Better Business Bureau prints at the top of its file: a D- rating, with the stated reason being failure to respond to two complaints filed against the business. The single written account matches that shape. In November 2021 a Houzz customer wrote that the crew cancelled four separate times without notice, that the grass they planted came up as weeds and they refused to reseed it, and that deck painting written into the contract was never done — signing off with "Save yourself the headache and pick another company." The business is neither new nor a one-man outfit. The BBB records a Quincy sole proprietorship with ten employees, started in January 2006, run by owner Jean Karger with Raul Bellanich as operations manager, and its service list runs from landscape design, irrigation and planting through spring and fall clean-ups, commercial maintenance, snow removal and gutter cleaning. It states it works for both households and commercial maintenance accounts, and lists Quincy as its area. One complaint from 2021 is a thin basis for judging two decades of trading. The BBB grade, though, is not about any single job — it reflects the company not answering the complaints that reached the bureau, and that stands as a current mark on the file. If you are considering them, put the scope, the schedule and the make-good terms in writing before money changes hands, and ask directly how those two BBB complaints were resolved.