About Tavlee

Why we built this

Hiring a contractor is one of the most expensive decisions a homeowner makes, and the information behind it is scattered and easy to game. Our family learned that firsthand after buying our first house in Massachusetts.

We wanted a local pro to refinish the floors. The independent contractors we found online rarely looked trustworthy, even though they were exactly who we wanted to hire. The big brands quoted numbers that felt like a second down payment. And our friends had bad experiences with every listing site they tried.

So we built the tool we wished we had. Five-star ratings with no words behind them, expired licenses shown as current, a strong pitch at the kitchen table and nothing after it: Tavlee is where that stops, and where clarity about who to trust begins.

Our north star

Show the homeowner the truth, then let them decide. We do not recommend contractors, we do not sell placement, and we do not take payment to change a rating. Search results, ratings, and any insights reflect the evidence — never payment.

How the research works

For every contractor we list:

• Every source is weighed. We read every review and comment we can find about a business, wherever it was left, and score each one individually across many dimensions before it counts toward anything.
• The rating is built from that evidence. It is not an average of stars. The math behind it is thoughtfully designed and checked by our staff engineers so that the number reflects how much the record supports trusting the contractor.
• Licenses are verified at the source. A license badge means we checked the official state registry ourselves, not that the contractor told us they were licensed. The record is linked so you can open it.
• Every claim shows its receipt. Each point in a profile links to the evidence it came from. You can open it and judge for yourself.
• Nothing is a one-time verdict. We keep re-checking, and every change that matters is logged on the profile: new comments, a license verified or revoked, and every rating update with the reason behind it.

We assemble each profile from those cited sources with a research lab we built ourselves, then review anything that comes through it, along with every business claim and dispute. We wrote up the full walkthrough in our Support Center: How the research works and Reading a contractor's page.

Who we are

We're the family that started Tavlee and the small team around us: homeowners first, engineers second. Our company, Tavlee Inc, is a Delaware corporation, and we run it from Massachusetts. We live in the area we cover, hire from the same directory you do, and answer our own support inbox.

Where we cover

We research contractors area by area, and we expand where homeowners ask us to. Today we cover:

• Greater Boston, MA
• Merrimack Valley, MA
• North Shore, MA
• MetroWest, MA
• Greater Worcester, MA
• South Shore, MA
• Southeastern Massachusetts, MA
• South Coast, MA
• Cape Cod, MA

Not in your town yet? Request coverage and we will put your area in line.

Get in touch

Questions, corrections, and feedback all go to [email protected]. If you spot something wrong on a profile, tell us. We would rather fix it than defend it.

If the business is yours, you can claim your listing to add photos, set your official name, and request corrections. Our Support Center covers the rest, and our Privacy Policy and Terms spell out how the service works.