5 Stars Cleaning

5 Stars Cleaning is a Hingham, MA house-cleaning business whose Thumbtack reviewers keep coming back — several describe hiring the same team more than once. Thumbtack lists Nelice Ruela as the background-checked pro on the account, with 11 years in business and a Top Pro badge held since 2022; reviewers writing in 2022 and 2024 both name her directly when describing the work. Its written record on Thumbtack runs from 2022 to 2024. One 2022 review described the team clearing a large, cluttered home quickly — dust, pet hair, even the refrigerator and windows in a single visit. Another 2022 review called the cleaning thorough, top to bottom, and highly recommended it; a third, later that year, called the crew professional, experienced and fast, recommending it 10 out of 10. Writing in 2024 after a third hire, one repeat customer called the work top quality every time and singled out Nelice's communication and responsiveness; another 2024 review praised the attention paid to a house the customer said had never been professionally cleaned before. Thumbtack's own numbers track with that: a 4.9 average across 21 ratings, with 95% landing at five stars. Thumbtack's own rating distribution also shows about 5% of those 21 ratings landing at two stars. For a Hingham-area homeowner with a house that has fallen behind rather than one needing routine upkeep, this matches what past customers describe hiring 5 Stars Cleaning for — worth confirming current scheduling and pricing directly, given a written record that runs through 2024.