Absolute Repair and Design

I’m extremely disappointed with the service we received. We were charged $200 for a diagnostic, yet the technician never asked for our oven’s model number beforehand — something that would have immediately revealed they couldn’t service our unit. Instead, the tech looked at the issues (a glitching display and door hinges that no longer close properly) and told us the problems “weren’t that bad” and that they would get us a quote. We were later called and told the oven display is discontinued and there’s nothing they can do. No quote was ever provided for the hinge repair, even though the technician said he would still call with a price. We essentially paid $200 for information we could have given them over the phone. We feel completely let down and cheated out of the diagnostic fee. If they had simply asked for the model number upfront, they could have told us they couldn’t fix it — and saved us the time, money, and frustration.

Great communication and great service. John is a skilled technician who knew just what to do and did the work efficiently. I'll definitely go back to Absolute Repair the next time I need service on one of our Bosch appliances!

Knowledgeable, quick response repairs

I had a very good experience with Absolute's repair technician, Jon. He was knowledgeable, communicative, and didn't overcharge.

He is a very reliable worker, who does an amazing job. Price, quality and service is outstanding. Definitely recommend him to anyone who is need of repairs!