Adrian Pinney Plumbing & Heating

7 months in my new old house, the indirect hot water tank was leaking. I called Pinney (on a recommendation) and Wendell came to check it out the next morning. The following day the crew showed up, early, removed the old tank and installed a new electric hot water heater. Electricians (CCE) showed up on queue and I had hot water before lunch. Excellent crew, fair price and top notch results. I'll never ever use anyone else.

We have used Pinney a few times in the past. This time we needed the plumbing under the kitchen sink replaced. Everything was great, an outstanding experience. The women on the phone was very pleasant, got me the appointment I needed and found out exactly what we needed. The 2 men that came to our home came on time. They were both very professional and friendly. They worked fast and did a great job. I could not have asked for more. Pinney to the rescue again.

Many overlooked elementary level mistakes were made during a seemingly rushed and very expensive installation. Other local companies are available. I thought pinney would stand for attention to detail and quality. Not the case. Ethan had an extremely childish response to a large list of blatant mistakes. While preaching his sterling credentials. It made it worse.

Wish I could give this place a decent review, but I called for emergancy services (as other plumbers who do not do emergancy work, said to call) but they are only taking current customers? Ugh I get it, but gosh darn we dont have a working toilet and you tell me to call back 2 days from now to become a customer.

Ethan was more than responsive. Couldn't have been more worried about getting our heat on. Very knowledgeable and explained everything that he found and made sure that we knew and understand everything. Couldn't thank him enough for everything he did for our family. Went above and beyond!!