Advantage Moving & Storage

Tyler and his crew were amazing! I highly recommend ADVANTAGE MOVING- they are professional and courteous and very reasonably priced. FIVE STARS ⭐️⭐️⭐️⭐️⭐️

Used Advantage for a home move. We have also used them for shorter moves for relatives and business moves. Greg was great at helping us determine the best options for crew size and estimating what it would cost. On the day of the move he must have sent the best of the best because the crew was amazing. They moved the entire house so smoothly. They know what they are doing and they know check in to make sure they are providing the best service. We will be coming back for our next move. Thank you Advantage!

Excellent service. Greg is professional , easy to work with and keeps his promises. Good pricing. We have moved multiple times and this was by far the best. Jimmy and Preston did a great job . Hard working and personable. Highly recommend Advantage Moving and Storage !

The guys were great. Arrived on time, worked hard and went above and beyond to get everything done. Would definitely use them again.

1 Star — Very disappointing experience I previously used this moving company earlier this year and had a good enough experience that I decided to use them again to move my parents from South Windsor to Newington. Unfortunately, this time the experience was extremely disappointing. On Sunday, 8/9, I contacted Greg, the owner, and was quoted $139/hour for a 2-man crew. I booked the 2-man crew through the company’s website for Tuesday, 8/11, and texted Greg to confirm. He confirmed that we were on the schedule. On the day of the move, three men showed up about 2.5 hours earlier than the scheduled time without calling ahead. After looking at the items, they said they could not do the move that day because they had expected fewer items, were exhausted from another move, and did not have the proper truck/equipment. This was surprising because this was an approximately 850-square-foot condo. We agreed that they would come the following morning. I immediately texted Greg that evening to explain what happened and again pointed out that I had booked a 2-man crew. He never responded. The next morning, the same three men arrived and completed the move. Unfortunately, two pieces of furniture were damaged during the move. The movers apologized and told my parents that they would report the damage to the owner and that we would receive a credit. After the move, I was charged $845, which was significantly higher than expected. Earlier this year, I had paid under $500 for essentially the same items and approximately the same distance. I immediately contacted Greg. He said he wasn't aware of the damaged furniture, told me he would review everything, and asked me to email photos. I sent the photos and an explanation immediately. After that, I repeatedly called and texted without receiving a response. I eventually called from a different phone number, and Greg answered immediately. Once he realized who I was, he said he would review the situation. When I questioned why he had not responded to my previous calls and messages, his attitude changed. He then stated that because three men came to the house, we would be charged for three men, and he ended the call while I was still trying to discuss the issue. I tried calling back several times and left another voicemail. My wife then called from her phone, and he answered that call as well. The biggest issues for me are: I booked and was quoted for a 2-man crew, yet 3 men were sent. There was no advance communication about the change in crew size or the significantly higher charge. Two pieces of furniture were damaged. I was promised that the damage would be reported and addressed, but I have received no follow-up. Despite numerous calls, texts, and voicemails, the owner has not meaningfully addressed my concerns. The final charge of $845 was substantially higher than what I had paid for a similar move earlier this year. I have the booking information, text messages, call logs, photos, videos, and other documentation supporting what happened. I am posting this review because I believe potential customers should be aware of my experience. I would have preferred to resolve this directly with the owner, but after repeated attempts to communicate, I have not received a satisfactory response.