American Alarm and Communications, Inc.

American Alarm and Communications installs and monitors security systems; a local news site describes it as an Arlington-based security systems integration and monitoring company with 10 locations across New England. The company says it has been in business 55 years. A telegram.com report describes its acquisition of Eaglestar Security, a Sutton company that served 950 homes and businesses. A recent Google customer said their system was installed about a year ago with no issues since, and called the rep and workers honest, punctual and knowledgeable. A 2024 customer selling a home said the company got the smoke detection system ready for inspection. A 2024 customer said technician Scott found the source of a problem after construction work in a kitchen ceiling and reconnected 21 severed wires in the security system. A 2023 customer objected to the cost of add-ons: after paying $342 for the initial install, they were asked for $3,200 to install central station smoke detectors for insurance requirements, though that customer's update said the company was matching ADT's offer. A 2022 customer said the person who took their call was rude.