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Highlights
- A next-morning repair — a 2022 customer's leaking septic tank was fixed
- Thorough service checks — a 2023 customer said questions got answered
- Unreturned calls — a 2024 customer heard nothing back after 3 weeks
Barcello & Son is a septic company that says it has been in business for 37 years, and its website lists a service area of Bridgeport, Easton, Fairfield, Monroe, Newtown, Redding, Trumbull, Weston and Westport. The site advertises free estimates and 24/7 emergency service. On Google it holds 4.9 stars from 30 ratings. A 2022 customer said their septic tank was leaking late in the evening, the owner took the call and told them it was not an emergency but to be careful with water use for the night, then sent a technician the next morning as promised, who fixed the problem. A 2021 reviewer who bought an old house in Monroe wrote that the septic needed a lot of work, and that after trying five local septic companies in three years, Barcello was the one that turned up on time and kept them in the loop. A 2023 customer said Chris and his crew take time to thoroughly check things during service and answer questions. A 2023 reviewer wrote in an update that they were still using Chris and his crew after several years, including for routine cleaning. A 2024 customer said the property was left spotless after the work was done. In 2024, one customer wrote that they had called twice and left messages but had not received a call back after 3 weeks.
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