Bay State Window & Door

Bay State Window & Door is a New Bedford shop built around one narrow job: getting windows, doors, and screens fixed or replaced without much friction. The company describes four generations in the window and door business, and BBB records it as founded in Massachusetts in 1952 — a history long enough to carry an A+ BBB rating, even without formal accreditation. The Google record, 4.3 stars from 52 ratings, tracks a pattern that shows up review after review: homeowners hire them for a specific fix — a stuck attic window, a set of basement windows, a broken door lock — and come away noting the crew cleaned up after itself. In a 2025 review, one owner said Bay State fixed a door another contractor had left broken; in a 2024 review, a customer described Curt and Cristian custom-ordering a round attic window that finally let air circulate. Screen repairs draw their own specific praise — a 2022 review called the screen work excellent, and a 2021 review noted the job came back sooner than promised. Not every account is clean. A 2025 review describes calling twice after being promised a callback to schedule a glass-repair assessment and never hearing back. In a 2024 review, a customer said eight screens they paid $190 to have fixed came loose again the very next day. On licensing, the state registry shows Bay State's Massachusetts home improvement contractor registration (#105390) has expired. BuildZoom separately lists a different registration number (#207961) as active for the company, though that comes from the directory itself rather than a registry check — worth confirming directly before booking anything larger than a screen or glass repair. For a straightforward window, door, or screen job in New Bedford, the track record here is mostly about care on delivery — clean job sites and fits that work the first time for most customers. Confirm current licensing and get a firm callback commitment before signing on for anything bigger.