Bedrock Granite Co.

Bedrock Granite Co. fabricates and installs granite, quartz, quartzite and marble countertops out of Norton, Massachusetts, where it runs a retail showroom on Old Colony Road and a separate full-slab warehouse nearby. Bert Costa and Joe LaPalme, described on the company's own site as lifelong friends, started it in 2005 in an 800-square-foot shop where cutting and polishing were done by hand; the fabrication moved to a 10,000-square-foot facility with CNC machines and a robotic water-jet saw in 2010. The Better Business Bureau records the corporation as started 15 April 2005 with nine employees and grades it A+ without accreditation. A chamber-of-commerce notice marked the ribbon cutting for a second showroom at 1092 South Street in Wrentham in April 2014. What customers describe most is speed and the slab room. A 2024 reviewer chose Piracema White granite and had it installed within three business days of calling. A 2022 customer needed a remnant to match existing granite for a new island and was measured the same day as the deposit, with the install less than a week later. Another 2022 reviewer picked quartz and a sink from the warehouse and had the counter in within the week. Seam work comes up repeatedly. A June 2026 customer said the seam at the sink was near invisible and credited the company's own recommendations on seam placement and vein matching; a 2024 reviewer said the installation crew went out of their way to avoid seams entirely. Staff get named again and again: Carlene the designer, Casie, John on templating, and both owners. Owner involvement also shows up when a job goes sideways. In a July 2026 review a homeowner with a large kitchen quartz and island job said there were a couple of hiccups but that the owner was there to make it right. That matters because two accounts describe the opposite outcome. In April 2025 a Houzz reviewer said an installed vanity backsplash was left as two unmounted, oversized strips and that repeated calls to several staff never produced a fix. In June 2026 a homeowner who called about a quartz seam repair said the installer asked for cash, then missed the appointment and never answered messages again. For a countertop job with slab selection, templating, fabrication and installation under one roof, the record here is strong, recent and specific: fifty Google ratings averaging 4.7, with seven reviews in the last six months. What to settle before you sign is what happens after the truck leaves. Get the callback and warranty terms in writing, insist on a normal invoice and traceable payment rather than cash handed to an installer, and confirm who to contact if a piece needs refitting.