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Bright Cleaning Services is a house-cleaning company that says it has been in business for 37 years, with a stated service area that includes Avon, Bristol, Farmington, Hartford and Middletown. Its BBB grade is A+. A recent customer wrote that Isabella and "the other young lady" did the first cleaning, and recommended them for helping someone stay in their own home. A 2023 customer from Middletown said two women did a post-construction cleaning of the entire home after all floors and subfloors were replaced and everything, walls included, was covered with dust. A 2023 customer said two employees worked six hours straight on a deep clean of the home. A 2023 customer said they showed up the very next day after a last-minute surgical procedure, and that one cleaner got on a step ladder to dust a vaulted ceiling and its ceiling fan. A 2022 customer said the staff were patient with an elderly father with dementia while cleaning his house. A 2024 customer said the floors had not been this shiny since they were installed after a first spring cleaning. A 2025 customer gave one star after paying for a construction cleaning, calling it the worst cleaning they had seen. A 2022 customer said the bathrooms and wood floors were done well, but the kitchen and mud room floors were not cleaned or mopped and some doors were missed. A 2022 customer said they showed up 30 minutes late, one worker walked around the house with bare feet, and the floors had dirty footprints after mopping. A 2022 customer wrote that the owner "quotes one amount and then she charges other amount." A 2019 customer said the last full cleaning left many areas uncleaned and that a driveway camera caught one of the cleaners smoking in the driveway without permission.
Isabella and the other young lady did a great job with my first cleaning and I recommend them to do a great job with whatever you need help with to enable someone to stay in their own home when maintaining the workload becomes overwhelming.
I have used services for my mother at the cape, and this service now for my mother in law. It is by far THE BEST I have had. Staff are caring, go beyond what is expected, and are compassionate. The management is also caring, and very professional. Use them, you will be able be confident your loved one is being cared for.
I really appreciate this service
Very good company thanks 👍
If I can give this company zero stars I would!! Worst cleaning I’ve ever seen. I supposedly paid for a construction cleaning. What a joke! Below are photos from my “construction cleaning”
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1 change recorded — last scanned Oct 13, 2026.