C.C.S. Cleaning

C.C.S. Cleaning is a Quincy, MA maid and cleaning service that describes itself on HomeAdvisor as veteran-owned with 16 years in the trade, and Spanish-speaking staff. Its written record runs from 2020 to 2023. Across those years, several clients repeatedly praised the same lead cleaner, Cristina, by name — reviewers in 2020, 2021 and 2022 called her and her crew prompt, courteous, thorough and ‘the whole package,’ and one 2022 review described her team completing a full deep clean of a 3,200-square-foot, 4-bedroom home on one day's notice, staying until every room was done rather than clocking out early. Other reviewers from that period singled out specific detail work — ceiling fans, cabinets, behind-desk dusting, inside the oven — as the kind of thoroughness a previous cleaning person had missed. That same written record also holds real complaints. A 2023 review and a 2021 review each describe an appointment that was simply never kept — no crew, no call back after follow-up calls. A 2021 post-construction cleanup was rushed and left dust in corners and hair on walls, by that client's account. And a 2022 client was surprised by an added charge for a basement the crew said hadn't been shown to them up front. Nothing on file is recent — the newest account here is from March 2023 — so treat the specific praise and complaints as history rather than a live read on the crew today. A reasonable call for a maid service or deep clean, especially if the same cleaners reviewers name are still with the company; confirm the full scope of the home, including any basement or extra level, and get a firm appointment time before booking given the no-show reports.