C2C Landscaping Inc

C2C Landscaping is a Chicopee crew — about six people, in business roughly 14 years — that mows lawns, does full-service lawn care, landscaping design, mulching and shrub work in the warmer months, then switches to snow plowing in winter. On Thumbtack, where it's been named a Top Pro nearly every year since 2016, the company has racked up 323 hires and 183 reviews averaging 4.8 stars. The work itself draws consistent, specific praise, and one name comes up again and again: Steve. In a 2025 review, a customer of over 10 years described crisp lawn care through the summer and reliable snow removal through a rough winter, with extra attention for two elderly homeowners. Other reviews single out sharp, clean edging that neighbors noticed and timely fall cleanups. In a 2025 Thumbtack review, a customer who'd seen a few mixed reviews gave the company a try anyway and called the resulting yard lines "beautiful." The recurring weak spot is responsiveness at busy moments rather than the quality of the work performed. In a February 2025 review, a customer described a snowplowing no-show after a storm — no response by text or Facebook Messenger until the next morning. A January 2024 review says the company abandoned snow-removal visits at three properties despite promising two per storm. And in two other years (2022 and 2023), customers describe being unable to get a callback to start or continue mowing service, one giving up and buying a mower instead. These are a minority of the record — Google shows 4.3 stars from 20 ratings, well below the Thumbtack figure — but they recur across multiple seasons rather than clustering in one bad year. Before booking, especially for snow plowing, it's worth confirming response-time expectations directly, since that's where the account diverges most from the otherwise strong lawn-care reputation.