Campos Brothers Landscaping, LLC

Campos Brothers Landscaping works out of 178 S Quinsigamond Ave in Shrewsbury. It is a BBB Accredited Business rated A+, and the BBB records a licence number, HE-188421, issued by the state Office of Consumer Affairs & Business Regulations. Beyond mowing and clean-ups the company builds: patios, walkways, retaining walls, stone steps and drainage. The construction work is where the record is strongest, and the accounts are detailed. A May 2025 customer described Jacob, Marvin and the team finishing a patio, firepit and walkway with retaining walls and perimeter planting, and said it was their second project with the company. A May 2024 client had a walkway, retaining walls with stairs, a 450-square-foot patio and vinyl fencing completed in two weeks, with everything cleaned and patched afterwards and a few extras added beyond the quote. Another May 2024 customer had twenty-year-old brick pavers power-washed, reset and re-sanded until they looked new. An April 2025 reviewer had hired the team twice for stonework — a Rosary Garden at St. Anne's in Shrewsbury and a retaining wall in Spencer — and said both came in on budget and on time. In October 2023 a homeowner described bringing them in to redo another contractor's work and said they would not use anyone else again. The maintenance side draws long relationships too: a May 2023 customer had been with them three years on a demanding mixed site of lawn, mulch beds and mature pines, and a December 2022 client said they stepped in at short notice for a fall clean-up their previous landscaper had repeatedly failed to do. The complaints are serious and specific, and they cluster. Showing up is the recurring one: a May 2026 customer with a 9am appointment was told the owner was stuck in traffic and says nobody came at all; an April 2023 customer says the company never showed and never answered the phone. Snow work draws the sharpest accounts — a January 2022 client with a rental property says a storm agreement was not honoured, tenants were stranded for two days, calls and texts went unanswered, and the crew eventually plowed the wrong house. A January 2023 neighbour says a plow truck twice went well past the marker stakes and tore up the lawn and decorative rocks, and a March 2026 reviewer describes plowing that damaged a driveway and snowbanks piled so high they left almost no parking. Billing and communication appear too. An April 2025 customer says he was charged about $500 for a spring clean-up he had never requested or approved, added automatically on the basis of an email he never saw, and got a defensive reply when he questioned it. An April 2025 neighbour of a customer says a crew launched rocks with a leaf blower into his car and that his calls were never returned. The balance matters: the 4.4 average sits on 73 Google ratings, but three of the four reviews posted in the last six months are negative. If you are hiring for a build — a patio, a wall, a walkway — the record behind that work is deep and consistently good. If you are hiring for a recurring service, and especially for snow, pin down the schedule, the escalation contact and exactly what will be billed before you sign.