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A chimney that only needed repointing is where one recent customer's story starts: other companies would only do a rebuild, and John took on the repoint instead. That customer said John was clear about what the job would entail and how much it would cost, and that they never felt pressured into unnecessary work. Casco Bay Chimney & Masonry Co names Westbrook and Casco as its service area. On its website the company says its focus is masonry repointing, flashing issues, cleanings and repairs, along with waterproofing, and it says it has been in business 39 years. On Google it holds 4.2 stars from 18 ratings. John took down four broken layers on top of one customer's chimney and sealed it, and that customer said the work went very quickly. A customer who called about a chimney said John called back immediately, came over to look at it, emailed an estimate a few days later, and was back within a couple of days to point and seal the chimney. A customer said John charged a reasonable price and explained exactly what was needed, without pushing anything that wasn't.
John provided great customer service and did an excellent job repointing our chimney. He was very clear about what the job would entail and how much it would cost. Other companies would only do a rebuild and were not willing to do a repoint job which is all that we needed. It was refreshing to not be pressured into unnecessary work. I wouldn’t hesitate to hire John again. We are very pleased with the final project and the whole process of working with John.
John did an excellent job taking down 4 broken layers on top of our chimney & sealed the chimney. John was very friendly & professional & did the work very quickly. Great communication & will definitely recommend him to my family & friends . Thanks so much .. John 😊
John called me back immediately. He then came over and looked at the chimney and gave me an estimate . I received the estimate a few days later by email and he said .he could do the job very soon. He came over within a couple of days. He did a spectacular job pointing the chimney and sealing it. Excellent work and Customer Service was superior! I would Certainly recommend Casco Bay Chimney and masonry!
John was great. He did the job efficiently, charged a reasonable price, and was friend and helpful in explaining exactly what we needed and not suggesting anything that we didn't need. I would recommend him to anyone.
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1 change recorded — last scanned Oct 4, 2026.