Verified record
Casella's transfer station in Old Town is, in the company's own words, a drop-off point where materials are collected, consolidated and transported out for processing or disposal. The company reports 50 years in business and lists a service area that includes Bangor, Brewer, Belfast and Bucksport. A recent Google reviewer says the company has never once answered the phone, an email or an online request, and that their residential dumpster has not been picked up in over a month. A 2025 customer wrote that they showed up whatever time they felt like and picked and chose what was okay to pick up from one week to the next. A 2024 customer said their trash had been taken twice in three and a half months, and that calls to have a note made for the truck never led to a pickup. A 2024 reviewer said they could not get their recycling picked up and had to pack their car and drive it there themselves. A 2023 customer said they kept forgetting to dump barrels and left them half full. A 2024 customer called a $12.50 charge to dispose of an old rusted propane grill highway robbery. A 2026 customer complained about buying overpriced plastic bags for trash. A 2025 reviewer objected to a very loud horn blown near their house every week at pickup. A 2023 Google reviewer said the employees at the transfer station were very helpful.
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“Casella Waste Systems Inc.”
“Call Casella. they did this for me while i was cleaning out my old apartment”
“Casella Waste Systems, Inc.”
Awful company. They have never once answered the phone, responded to an email or an online request. Never. Not once. Don’t be fooled by the kind sounding responses the countless bad reviews. The number given is not monitored. My residential dumpster hasn’t been picked up in over a month.
Shocking! I didn't know it was possible to have such a low rating, but have had my own issues with Casella since moving here from Glenburn 8 years ago. After a national concern with plastic to degree you can't even get plastic bags for groceries and most other shopping, we still are buying Overpriced plastic bags for trash! Bout time we went to city hall for some changes!!?!!!
Don’t even do their job
Worse trash company I’ve ever had to deal with show up whatever time they feel like. Pick and choose what is okay one week to pick up isn’t okay the next IF THEY EVEN SHOW UP AND DONT SKIP YOUR ROAD . All they value is money screw the customers
Why do you always blow your very loud horn near my house every week when you pick up trash? Our neighbors like afternoon naps. It's very rude and annoying. You keep this up and you'll be without a job.
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1 change recorded — last scanned Oct 29, 2026.