CCD Janitorial Services, LLC

CCD Janitorial Services works the kind of job most homeowners never see: whole commercial buildings. In 2021 the Boston Planning & Development Agency moved to authorize a janitorial cleaning and maintenance contract with the company for the China Trade Center on Boylston Street, capped at $177,966 a year with two one-year renewal options. That is an institutional account, not a house call. The company is a Concord LLC at 135 Baker Avenue, started in March 2016, with six employees and Cassandra Morgan listed as manager on its Better Business Bureau profile. That profile carries an A+ grade — worth reading precisely, because the company is not BBB accredited, and the grade and the accreditation are separate things. Two things are worth raising before you call. A U.S. Department of Transportation page for disadvantaged business enterprises lists a decertification decision for the company, rendered under the Massachusetts certification program; the entry carries no date, so treat it as a question to put to them rather than a current status. And everything publicly attached to the name describes commercial janitorial and building maintenance work, so ask outright whether residential cleaning is something they actually take on. No customer has written about them publicly — no stars, no accounts of a job, anywhere we looked. That absence is the reason this page carries no rating rather than a low one. If you manage a building or a facility around Greater Boston and want a small Concord crew that has held a public-agency contract, they are worth a call. Ask for references from comparable buildings, confirm what their current certification status is, and get in writing whether they serve homes at all.