Central Mass Landscapes

Central Mass Landscapes is based in Worcester and says it has 20 years in business, serving Worcester and Central Massachusetts with landscape maintenance, turf care, design and construction, excavation and trucking, and commercial snow and ice management. Houzz says it was formed in 2007; BBB lists Chris Duncan as owner contact and the business as not accredited with no BBB rating. Recent Google reviewers praise lawn care, pruning, cleanups, mowing, design, and walkway installation, repeatedly citing reliable upkeep, quick responses, punctual crews, courteous communication, and tidy finished yards. A detailed 2018 Houzz review describes a multi-month project with a curved 100-foot retaining wall, plantings, hydroseeding, a paver walkway, granite steps, and other landscape work, praising the planning and execution. There is a dated counterpoint. In May 2017, a Houzz reviewer said a retaining-wall repair failed after a thaw, alleged the work lacked appropriate permitting and licensing, and reported receiving a partial refund. Central Mass Landscapes replied that the wall had broader pre-existing construction and drainage defects, disputed the permit and licensing characterization, and said it provided a $1,000 refund. Anyone hiring the company for retaining walls, excavation, or other structural outdoor work should confirm scope, permitting responsibility, licensing, and warranty terms in writing. The company appears best suited to recurring lawn and landscape maintenance or broader outdoor design-and-installation projects, with excavation and commercial snow management among its stated offerings.