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Century 21 Signature Properties is a real estate brokerage office in Dartmouth, Massachusetts, with several individually named agents drawing praise across the reviews on file — Shawnai Matos, Jen Almeida-Madeira, and Katrina Carmo among them. Clients repeatedly describe agents who stay responsive and patient through a home purchase, answering questions promptly and explaining each step. One repeat buyer, purchasing a second home in a 2025 review, called Shawnai Matos the most reliable and honest realtor they'd worked with. A first-time buyer in a 2025 review credited Jen Almeida-Madeira with making an overwhelming Southcoast-market search feel manageable, and in a 2024 review a seller credited Shawnai Matos with securing a purchase at asking price from the first viewer. One 2024 review raised a different concern — with the brokerage rather than an individual agent — describing no listed email for inquiries, forcing contact through an internal system, and multiple unreturned calls over more than a week when trying to get information on a listed property. Reviews span 2022 to 2025 across three platforms. Century 21 Signature Properties is a reasonable call for buyers who want a specific, well-reviewed agent, though it's worth confirming how quickly the office itself responds before relying on it for a listing inquiry.
Shawnai has made our home buying experience absolutely seamless and enjoyable. We've purchased two homes in the past and she has by far been the most reliable, honest, and compassionate realtor we've worked with. She ended up feeling more like a friend, rather than just our realtor, by the time we closed on our home. She was always willing to answer any and all questions we had, no matter how silly. Shawnai is also incredibly timely and responsive. I highly recommend her to anyone looking to purchase a new home or property! Thank you Shawnai!
We are beyond grateful for Shawnai! She helped us find the perfect home, and we absolutely love it. The process was long and had its share of ups and downs, but she made it bearable every step of the way with her professionalism, helpful tips, and encouraging chats. She was always responsive, knowledgeable, and patient, taking time to explain every step so we always felt confident and informed. She handled everything flawlessly, worked seamlessly with all the other professionals involved, and made sure no detail was overlooked. Most of all, it was clear how much she truly cared about us finding not just a house, but the right home for our family. She put her whole heart into the process, and we always felt supported and prioritized. We can’t thank her enough for making this milestone possible. I highly recommend her to anyone looking for a realtor who goes above and beyond!
If you’re looking to buy a home in the Southcoast area, I highly recommend working with Jen Almeida-Madeira from Century 21 Dartmouth. As a first-time homebuyer, I was initially overwhelmed by the process, but Jen made everything seamless, stress-free, and enjoyable. She is knowledgeable, professional, and truly dedicated to her clients. From our first conversation to closing day, she was always available, responsive, and patient—answering all my questions and ensuring I understood every step of the process. She is an expert in the local market and helped me navigate the competitive Southcoast housing market, where demand has been high due to the new train line. Jen went above and beyond to find the perfect multi-family home for me in Fall River, MA. She listened to my needs, provided valuable insights, and worked tirelessly to ensure I got the best deal possible. If you’re looking for a dedicated, hardworking, and knowledgeable realtor, Jen Almeida-Madeira is the one to call. She will make sure you find not just a house, but a home. You won’t be disappointed!
It was a pleasure to work with Shawnai Matos. She was kind, courteous, knew her job very well and by using Shawnai, she was able to get the first viewer to purchase at asking price. She is a magician and a wonderful person. She was able to uncomplicate the complicated to me. Real estate is confusing and anxiety provoking but Shawnai is very confident and a perfect model for a real estate agent. I will use Shawnai if I should decide to purchase in the future.
I hope people who list their property for sale with this company read these reviews first. They do not have an email listed so you are forced to make inquiries on their internal server and thus you do not have a record of the inquiry. They do not return calls, I have made several attempts to obtain information on a property they have listed without a call back in over a week. Very unprofessional and unethical. It would not surprise me if they keep properties on the market for an extended period so the seller has to drop their price because they have their own buyers ready! Why else would a listing agent not return several calls over a week? terrible, beware
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2 changes recorded — last scanned Aug 31, 2026.
Off-market finds4.8
Attentive home-buying support4.2