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Chimney Champ's holds 3.8 stars from 48 ratings on Google. A 2022 customer in Avon, Connecticut said the job called for chimney caps on every chimney, three chimneys repointed from the roof line up, a rebuilt stone chimney, three fireplace chimney liners and a stainless steel furnace flue liner. That 2022 customer said it rained on the install day and they came through anyway. A 2022 customer in Avon said no other company would help last minute during a busy Christmas season, and this one came through on a dusty chimney. A 2025 customer wrote that the technician arrived 15 minutes early, found an issue in the first few minutes, and offered to stop there rather than charge for the full camera inspection. A 2021 customer said no one showed for a twice-confirmed Friday afternoon chimney cleaning and inspection, and the office never called back; they came the next day instead. That 2021 customer wrote that they said the chimney was safe to use, then found the wood stove thimble and the fireplace shared one flue, with broken and missing flue tiles, and expected to need a new chimney liner. A 2023 customer wrote that no one showed for a scheduled appointment, and after more than two hours a call came saying the technician would be there in four hours. A 2021 customer said they promised over and over to come back.
I reached out to numerous companies via their websites and nobody else except Champs reached out. The technician was 15 minutes early, friendly and even offered to remove his shoes. He found an issue upon gross inspection in the first few minutes. Instead of continuing on with the inspection knowing that we weren’t intending to fix any issues found at this time, he told me his findings, gave me advice and offered to stop there instead of charging me for the full camera inspection. When we do update the fireplace in the future, we will definitely be reaching back out to Champs for the work!
Hello. My name is Schmoopy Dixon and I am a cat. I am also known to like things that are American. Like sunshine and green grass. Chimney Champs came out to my chimney with the repointing machine. Now I make much joy! Thank you for the crown.
Didn’t show up for the scheduled appointment. Waiting over two hours, then a call came in saying the technician would be there in four hours. I said no show is a no show. I went with a different company. You should too.
Google flagged the reviews as potentially fake/bots
Excellent service, on time, very respectful and overall a great company to go with if u need anything to do with ur chimney and or stove & fireplace
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1 change recorded — last scanned Oct 30, 2026.
Bluestone walk and patio5.0
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Unneeded services skipped to save cash4.3
Patio built around a pool at a fair price3.6