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Cleaning Genies describes itself on its BBB page as cleaning for residential and commercial clients throughout Greater Portland and the Sebago Lakes Region. Its Angi and HomeAdvisor pages each show 3.3 stars from 6 ratings, and Google shows 2 stars from 4 ratings. A 2019 customer said the company took the stress away from having a vacation rental and that it would remain their regular cleaning service. A 2020 reviewer called them very prompt and friendly. A 2021 customer said the owner was very accommodating regarding schedule and the staff was polite, friendly and efficient. A 2021 customer who wrote that they are paralyzed and have workers caring for them said the owner told them she would send 2 different workers for 45 minutes at a certain time, objected to times being changed without telling them, and said they were charged $110 an hour. A 2020 customer said they were charged 45 dollars an hour for each cleaner, had to constantly hover and remind the two cleaners of what to clean, and after more than two hours and over $180 felt they could have done a better job themselves.
Owner was wonderful to deal with, very accommodating regarding schedule. Staff was polite friendly and efficient
They did not do very well! The owner of cleaning genies told me she would send 2 different workers for 45 minutes at a certain time. I am paralyzed and have workers taking care of me you cannot go changing times without telling me! They charged me $110 an hour and gave them a tip that they did not deserve. I plan on calling the better business bureau.
Thanks!
Waste of money/ charged me 45 bucks an hr for each cleaner.. at first I thought ok they will crush it... day of cleaning I answer the door to two 20-year-old kids.. these were my genies no way in hell these 2 know how to own or care for a nice home.. sorry I am being truthfully honest. I needed to constantly hover and remind them of what I needed to clean... I am only 29 hardly considered myself a tidy person but this house is not messy 2+ hrs and 180+$ later and I could have done a better job myself.
Very prompt and friendly!!
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1 change recorded — last scanned Oct 4, 2026.