Couto Construction

Couto Construction is a New Bedford exterior remodeler that says it offers roofing, siding, windows, doors, gutters and insulation across southeastern Massachusetts and Rhode Island from three offices. The site says the company has been in business since 1987 and lists Gil as its founder, with Derek Couto and Jason Couto as Brand Presidents. On Google it carries 4.8 stars from 1,685 ratings. A 2024 wbsm.com article said the company gives away a new roof each year to a deserving family. A recent customer said Josimar and Romario replaced three front bay windows and swapped a kitchen window for a casement window, putting down drop cloths to protect the hardwood floors and finishing in 4 hours. A customer who had Marvin windows installed and cedar shingles re-sided on the back of the house said job manager Freddie came out immediately to take care of a small shingle issue about a month after the job. A recent customer whose roof lost panels near the peak in storms said Josimar and Romario repaired it and left no debris behind. In a 2022 review, a customer said a crew of about 6 completed the new roof on a big three-family house in one day. A recent reviewer wrote that work at their elderly mother's house has been ongoing for almost 3 years, and that the electric meter was never refastened to the house after the siding was complete and moves around and bangs in high winds. A recent reviewer said a 2-week job still was not done more than 2 months later, and that when they asked for an independent inspector they were told to get a lawyer. A recent reviewer said a roofing and two-front-door project took several months to finish and that the company refused to do the siding job agreed upon with the sales rep. A recent reviewer said their project coordinator left the company halfway through, the doors came in after weeks of delays, and an email about a problem went unanswered for months. On Reddit, a commenter said the company quoted $12,000 for a possible roof issue near a skylight, and that the original skylight company replaced the skylight, the cause of the leak, for $4,000. A Reddit commenter said the company installed a new window unpermitted and without a header, then redid it and pulled a permit but destroyed the walls. Massachusetts home improvement contractor registration 214274, in the name of Couto Construction LLC, is active on the state registry.