Douglas Garage Door Center

Douglas Garage Door Center is the East Hartford shop people call when a spring snaps, an opener quits or a keypad stops working. A recent customer said Scott helped them out in a pinch the morning their door broke. Its Connecticut home improvement contractor registration, HIC.0603483, held by DOUGLAS GARAGE DOOR CENTER INC, is active on the state registry. A 2025 customer said they called on a Tuesday morning and the company was out on Wednesday to replace a coil spring. A 2025 customer said it repaired four garage doors that needed keypads and mechanical repairs after a different company said everything would have to be replaced. A 2025 reviewer wrote that Josh replaced their garage door motor and realigned the doors. A 2024 customer said the estimator and installers were on time for an opener replacement and took away the old stuff. In 2023, a customer described checking out doors at the showroom before Dominick came to the house to measure and quote two new doors and openers. A recent customer said a tech programmed a new keypad in under five minutes, and the bill charged $80 for the part plus labor, when they saw nothing over $25 online for the same model. A 2025 customer said a stuck door was lubricated but still got stuck now and then, and the invoice added fuel and garage door oil on top of the quoted service fee. A 2025 customer wrote that Keith, the owner, kept their deposit and never ordered the parts. A 2023 customer said the tech arrived late, did not have the right tools or parts, and the company billed for the service call anyway. A 2024 customer said the company stopped returning calls and emails about buying four new doors and motors.