Verified record
No state license for this trade. Maine doesn't license or register garage door servicesbusinesses, so there's no state registry to check. That's true of every garage door services business in the state, not a mark against this one. Insurance is self-reported.
- Not rated by the BBB
- 1 customer photoOf completed work
Highlights
- A fast arrival — a 2025 customer said the owner came within twenty minutes
- An after-hours repair — a 2023 customer said Ken fixed a tenant's door
- A new door install — a 2023 customer said everything was adjusted correctly
Two garage doors, both dead for a week, and both working again within 40 minutes of arrival — that is what a 2025 customer of Down East Doors described. That customer wrote that the company has locations in South Portland and Freeport, that John, the business owner, returned the call within ten minutes and was at the home within twenty, and that the two doors, about 30 years old, each had a different problem. On its BBB page, Down East Doors, Inc. describes itself as doing custom-designed residential and commercial doors and repairs for all types of doors and openers, with emergency service and free estimates. A 2023 customer said Ken came to their building after hours, late in the day, when a tenant's garage door broke down and trapped a work truck, and made the repair. A 2023 customer thanked Ken and Bob for installing new garage doors and said they made sure everything was adjusted correctly and loaded up the old doors for disposal. A 2022 customer said Ken and Bob worked on an old garage and did it quickly, and wrote that it was their second job with Ken.
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