EARTH STONE AND WATER

We had the pleasure of working with Chris and Greg recently and highly recommend them. Our project involved a drainage issue in our backyard that required regrading a section of the yard and installing some piping and a drywell to help move the water away from the area. Chris came out in the winter to take a look at the project and gave us a quote for the proposed work. We got a couple of other quotes but felt that Earth Stone and Water had a solid plan and reasonable price point. They gave us a heads up about a week in advance that we were coming up on the schedule and then Greg, who managed the project, met with me the first day to run through the game plan. I note this because he was flexible enough to meet me early in the morning before work, and also because he took the time to explain what he was thinking and included my feedback. This was a project where 5 people would have 5 different answers and Greg was able to draw on his experience to come up with a great plan by collaborating with me and my description of the issue. Once he had a grasp of the situation, he left to get the equipment he needed for the day and I headed to work. Here is where Earth Stone and Water began to differentiate themselves. Greg contacted me a couple of times that day and the next to update me on the process, sometimes to ask a question or other times just sending a picture or two so I could follow the progress. For those of you who have worked with a landscaper or contractor before, you know how critical communication is and how rare it is to find in the industry. The project lasted about a week and that trend continued throughout, via email, texts, and calls. The site was always left clean at the end of the day and I always felt in the loop on where things stood. Another small thing worth noting was the project crossed over Memorial Day weekend and we were having a BBQ. Greg and his crew knew we have little kids and they put caution tape up all around the area to keep the kids at bay. It is these kind of details that show how Chris and Greg are trying to build a different kind of company and their customer service meant a lot to us. The day they were finishing up I met with Greg and he gave me full instructions on how to cultivate the sod they had laid out and answered all my remaining questions. In conclusion, if you want to work with friendly, experienced professionals who know how to manage a project and communicate with their customers, Earth Stone and Water should be your first call.

prompt, final costs were very close to estimate, did an excellent job on our property, would hire them again in the future