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East Coast Pool & Spa is a swimming pool store in Sanford. The company says it sells, installs, repairs and services in-ground and above-ground pools and hot tubs for homes and businesses in Maine and New Hampshire, and that it has been in business for 21 years. On Google it holds 4.6 stars from 65 ratings, and its BBB grade is A+. A recent customer who has used the business for about twenty years said Amy, Jessica and their mom, Joann, know their stuff. That customer has an above-ground pool's water tested there weekly and gets a detailed analysis of where the water sits within the ideal ranges and which chemicals to add, with how much and when. The same customer said Amy opened the box of a new pump bought from the store, began the assembly and drew diagrams to finish it at home, and that they drive an hour round trip to keep coming. A recent customer said they fixed the customer's filter with no charge for labor, and had replaced their liner earlier with results the customer was very happy with. A recent customer who gets pool water tested there periodically said they recommend what is needed, and that the pool has been great for years thanks to them.
The girls at East Coast are so knowledgeable. Together they easily fixed our filter with no charge for labor. I always find them extremely helpful no matter what the question is. We also had them replace our liner earlier and we were very happy with the results.
This place and the amazing women who work there have been a lifesaver for me and my pool struggles for the last two summers! They are extremely knowledgeable and helpful.
This family is great to deal with and have reliable experience I trust to take care of my pool and hot tub.
I have been a customer of this business for about twenty years now. They are top notch professionals. Amy, Jessica and their mom, Joann know their stuff. I have an above ground pool and have them test my water weekly and they provide a detailed analysis including ideal ranges, where your water lies within those ranges and which chemicals to add to get your water to those ideal conditions. When I say that, they tell you exactly how much to add and the timeline for doing so. My pool water is always crystal clear after I follow their instructions. Amy writes on each package which step it is, how much to add and when to do so. They literally make it idiot-proof. I have moved since first using them and while there are other companies that are closer to me now I am quite picky and drive an hour round trip because I trust them dearly. And you might find inferior products cheaper online or in box stores but for me I'd rather pay for quality and expertise. Like my mom says, you get what you pay for. Amy even opened the box of a new pump I bought from them and began the assembly and drew diagrams for me to finish it at home. What service!!! Customer for life.
Can't say enough good things about this family business. Always friendly, knowledgeable, and helpful. I periodically get my pool water tested there and they recommend what I need. Thanks to them my pool has been great for years.
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1 change recorded — last scanned Oct 4, 2026.