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A recent customer bought a Jotul 305 gas fireplace for an office at Embers Stoves and Fireplaces and called the whole experience, from selection and pricing to purchase and installation, seamless. The company's website lists wood stoves, inserts and fireplaces from brands including Jotul, Pacific Energy, Regency and Blaze King. Patrick removed a noncompliant wood stove for a recent customer, who added that a billing issue was resolved with no fuss. A recent customer said Embers suggested a lightly used Pacific Energy TN-20 floor model that fit their budget for an alternative heating source. When a recent customer had trouble with a pilot light coming back on, Kyle figured out which unit they had and walked them through it in less than 5 minutes. A 2023 customer said the service tech who did in-home service on their stove was happy to answer questions and give detailed explanations. In a 2022 review, a customer said Ernie helped pick out a stove and his crew installed it. A 2022 Reddit commenter who bought a stove from Embers in South Portland said the install guys were knowledgeable and professional. A recent customer called the company over priced and unreliable, with poor customer service.
“It was purchased at Embers Stoves and Fireplaces. The stove itself was approximately $6500-7000 dollars”
“I recently bought a stove from Embers in South Portland (looks like they've got a location in Brunswick too) They do repairs. Dunno about the quality of their repair work but their install guys were knowledgeable and professional.”
The Embers Team is amazing! I recently purchased a Jotul 305 gas fireplace for my office and have a Mendota Full View 34 in my family room. Love both units! The entire experience-from selection and competitive pricing to purchase and installation-was completely seamless. The staff provided prompt attention and responsiveness, offered great advice, and truly prioritized my best interest as a customer as well as safety. After visiting several stores, Embers set themselves apart with their exceptional customer service, I give them my highest recommendation.
these guys are amazing. I purchased a unit from them probably 8 years ago. And I just had trouble with the pilot light coming back on. Kyle figured out what unit I had and walked me through the whole process. I spent about 3 hours on YouTube trying to figure it out myself and he walked me through it in less than 5 minutes. pretty amazing. Kyle needs a raise!!
This place is the best. Friendly, knowledgeable, and eager to help. Patrick removed our noncompliant wood stove as if it was easy. Plus, they resolved a billing issue with no fuss.
Awful. Poor customer service. Over priced. Unreliable. Avoid at all costs
Embers exceeded in meeting our expectations and finding a solution for an alternative heating source that fit our budget. They suggested a lightly used Pacific Energy TN-20 floor model that was exactly what we were looking for. Every employee from the owner, salesman and especially installers were exceedingly professional and courteous. Very happy to support a local business and couldn't be happier with our new wood stove!
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1 change recorded — last scanned Oct 29, 2026.
Typical Maine range for this kind of work, from regional averages — not a quote from Embers Stoves and Fireplaces. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,500 – $10,300
Typical HVAC project around $7,400
