Verified record
Reviewers keep testing the company against its own name, and the phrase that comes back is some version of "it holds up." A March 2026 customer had a heating system and water heater replaced and the old units hauled away, and led with the paper booties the crew wore in the house. In a 2025 review, a homeowner described a technician photographing a fan problem on an oil burner that the previous year's service had missed, catching it before the system shut down. Ethical Home Pro works out of Bedford on heating, cooling and water systems: Mitsubishi mini-splits, central air, furnaces and boilers, gas fireplaces, water softeners and filtration, and — less usual for an HVAC shop — pool heaters. Its New Hampshire mechanical business licence, MBE1700963, is active in the state registry under Ethical Home Pro, LLC. Mike is the name attached to most estimates in these accounts; Kyle handles the water side, Billy and Rob the installs, and Ashley the office. The written record runs 183 reviews back to 2017, with 5.0 across 238 Google ratings and 4.9 on both Angi and HomeAdvisor. What repeats is planning and cleanup rather than heroics: an August 2026 customer researched systems, then had Mike walk the house and recommend a unit sized to it and to the budget; a 2024 boiler-and-tank replacement was staged over three days, as quoted, to minimize time without hot water; an April 2026 boiler install left the property cleaner than the crew found it. On Reddit this May, one commenter credited them with filing a state energy-efficiency rebate on the customer's behalf after a mini-split job, and another had them replace a furnace and water heater. The pool-heater work is worth knowing about: 2026 reviewers describe an AquaCal tune-up with a compressor capacitor replaced, a Hayward heater repaired within days of calling, and two visits that resolved problems without replacing parts. The complaints are few and specific. A 2024 reviewer took time off work for an estimate on an AC replacement and nobody arrived — no call, no apology. A July 2026 customer, otherwise happy with the price and the work, was left more than two weeks without air conditioning. Both point at the same seam: scheduling under load, not the work itself. Good fit for a mini-split or boiler replacement, seasonal maintenance, or well-water treatment around Bedford and Manchester. Confirm the install date and what happens if a part is back-ordered before you commit, and ask for the rebate paperwork in writing if an efficiency incentive is part of your math.
“I recommend Ethical Home Pro in Bedford. They did our mini splits and were wonderful. They even did the leg work of submitting an energy efficiency upgrade rebate to the state for us. 10/10 service.”
“I used Ethical Home Pro to replace my old furnace and hot water heater. They are outstanding.”
How does one explain a working PERFECTiON!!! I have been around a long time & Ive never seen a Better team of workers in my Life! Every detail, they covered it! Kindness, If you ask a Question, they stop & answer it! I am Humbly & Eternally Grateful to every one of them! THANK YOU ALL SO MUCH🙏
I did a lot of research on what company and what mini-split system to have installed. Ethical Home Pro looked to be the best for our area. Mike came to our home, walked through the house, and made a recommendation of what unit to use that fits our budget and our home size. They came to the house when scheduled, keeping things clean and neat. It was scheduled for a one week install and finished in five days. They went through everything with us on how to run the units and over the possible rebates. This is a top notch company. I highly recommend them for cooling and heating needs.
I got a complete walk-through and explanation of all my heating, cooling, and water systems. Just moved into our house and we’re now very confident on how to handle anything that comes up. Very courteous and professional visit. I’m looking forward to using them for any needed maintenance.
Highly recommend Ethical Home Pro. They are very competent, professional, and punctual. They really know their stuff and take the time to explain things with repairs and installs. Great people that provide great service.
Was easy to get an appt. They arrived promptly with texting me prior to their arrival. They checked both heating and air conditioning systems. They are very thorough and was here a little over 2 hrs. I highly recommend them.
Specializes in
Also offers
Service area
Languages
1 change recorded — last scanned Aug 23, 2026.
A technician at the door within hours5.0
Knob-and-tube replaced5.0
Repair over replace4.6