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Local business · Northborough, MALocal business · 44 Bearfoot Rd, Ste 100, Northborough, MA 01532
Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Franca Service, Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,000 – $11,000
Typical exterior project around $7,500
Franca Service, Inc. is a Northborough exterior contractor — interior and exterior painting, several kinds of siding, stone veneer, windows, doors, custom decks and railings, light carpentry and power washing. Massachusetts registry records show an active Home Improvement Contractor registration, #150467, in the company's own name, and BBB records it as started in 2003 and incorporated in 2004 with 11 employees under owner David Franca. The most important thing on this profile is an enforcement action. In July 2025 the Massachusetts Attorney General's Office announced citations against Franca Service, Inc. and its president David Franca totalling more than $744,224 for violating state wage and hour laws and the Earned Sick Time Law — a figure that includes restitution for 101 affected workers plus civil penalties. The Telegram & Gazette and the Community Advocate both reported it, a Northborough resident posted it to the town's own subreddit, and a public violations database separately records a $5,000 Massachusetts Attorney General penalty dated 28 May 2025 for failing to post or distribute the required earned sick time workplace notice. The customer reviews that exist are positive but old and few. All five sit on one platform, dated April 2019 to October 2022. The fullest, from May 2020, describes a three-storey house and garage repainted along with balcony railings and front steps: the crew power-washed, scraped, sanded and primed before painting, the trim work drew particular praise, the mailbox was re-hung and its old holes filled, and the company held to its original estimate even after replacing rotted balcony boards — on a bid more than $20,000 below the highest of the five firms the homeowner interviewed. A 2019 customer said the job finished ahead of schedule and on budget; another praised the site manager; a 2022 customer liked being able to pay in four instalments. Two other things to weigh. The company's BBB grade is B-, and BBB gives the reason as failure to respond to one complaint filed against it. And its own website, francaservices.com, no longer serves a site at all — the page now reads only that the website is no longer active. If you approach them, do it with the wage-and-hour citations in hand: ask what came of them, ask for references from work completed since 2025, and get scope, price and payment schedule in writing against registration #150467.
“The Massachusetts Attorney General’s Office has cited Northborough-based Franca Service, Inc. over $744,224 for violating various state wage and hour laws”
“BOSTON —The Massachusetts Attorney General’s Office has cited Northborough-based Franca Services, Inc. and its president, David Franca, nearly[$750,000](https://www.mass.gov/news/ag-campbell-cites-northborough-based-construction-company-over-700000-for-violating-workers-rights)for violating various state wage and hour laws, the attorney general’s office announced. ... The citations, which total over $744,224, include both restitution for the 101 impacted workers and civil penalties. ... Franca Services, a general contracting company, failed to pay proper overtime rates for hours worked in exce”
“Franca Services Inc., a home improvement company based in Northborough, and its president, David Franca, face $744,224 in citations for alleged violation of state wage laws, according to the Office of the Attorney General.”
“Attorney General Andrea Joy Campbell today announced that her office has issued citations against Franca Service, Inc., a Northborough-based general contracting company, and its President, David Franca, for violating various Massachusetts wage and hour laws. The citations, totaling over $744,224, include restitution for 101 impacted workers and civil penalties.”
“Company: Franca Service Inc. Penalty: $5,000 Year: 2025 Date: May 28, 2025 Offense Group: employment-related offenses Primary Offense: wage and hour violation Violation Description: Failure to post and/or distribute required earned sick time workplace notice Level of Government: state Action Type: agency action Agency: Massachusetts Attorney General”
I like how they split the payments into 4 installments!
We interviewed five different painting companies, and decided to hire Franca Services to paint our three-story home and garage, as well as perform some carpentry work on the balcony railings and front steps. We were a little nervous, given that Franca's bid came in substantially lower than the other four firms — more than $20,000 less than the highest bid! — but based on meeting David Franca and working with his office, they seemed to be a good fit for our project. We are nothing short of thrilled with the work. The crew thoroughly power-washed, scraped, sanded, and primed before painting, and the final result is beautiful. I was especially pleased with their care and attention to detail with the trim. When we asked them if they could re-hang our mailbox a bit lower than their original height, they filled in the old holes and left it looking good as new. Unlike other contractors we've worked with, Franca stuck by their original estimate, and given the amount of rotting boards they found and replaced on our balcony, the price for materials and labor was fair. We would definitely work with Franca Services again, as their professionalism, excellent communication, work quality, and cost place them well above the competition.
They did an excellent job. They are very professional to deal with and finished the job ahead of schedule on our budget. I highly recommend Franca Services to anyone.
Jerry was fantastic as manager and coordinator. Paint job was very good, exactly what I wanted. Everything done in a timely fashion, plus they threw in a few freebies.
They are easy to work with.
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Certified attributes are verified against the public registry. Others are the business's own statement.
Added 5 new comments, verified active license, established rating 2.4
Owner-run, start to finish4.6
Root-cause repairs4.5
Fast turnaround4.5