Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Franca Service, Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,000 – $11,000
Typical exterior project around $7,500
Franca Service, Inc. is a Northborough exterior contractor at 44 Bearfoot Road, owned by David Franca with Suellen Alcantara as office manager. The Better Business Bureau lists it as started in January 2003 and incorporated in July 2004 with 11 employees, offering interior and exterior painting, vinyl, wood, fibre-cement and insulated siding, stone veneer, windows, doors, custom decks and railings, light carpentry and power washing; its Angi profile adds roofs and a Trex affiliation. The company's own domain no longer serves a website — the page now carries only a notice asking visitors to make contact by email. The biggest fact about this company is a state enforcement action. On July 3, 2025 the Massachusetts Attorney General announced citations totalling $744,224 against Franca Service, Inc. and its president, David Franca, for violating state wage and hour laws — the announcement and the coverage that followed in MassLive, the Telegram, the Worcester Business Journal and the Community Advocate describe failure to pay proper overtime rates, misclassification of 101 employees as independent contractors, no earned sick time policy and failure to keep accurate payroll records. Violation Tracker separately lists a $5,000 penalty dated May 28, 2025 for failing to post or distribute the required earned sick time workplace notice. Residents of r/northborough passed the news around the same week. The state registry now shows the company's Massachusetts home improvement contractor registration, #150467, as expired under Franca Service, Inc. — home improvement work in Massachusetts is done on a current registration, so ask the company for its present standing before any contract is signed. Its Massachusetts Supplier Diversity Office minority business enterprise certification, 20140064, was verified active on August 12, 2026 and runs to November 14, 2027. The BBB grades the company B-, giving as its reason a failure to respond to one complaint filed against the business, and does not accredit it. The customer accounts on file are older and all positive. Angi shows 5.0 stars from five reviews dated April 2019 to October 2022. In a May 2020 review a homeowner who interviewed five painting companies hired Franca to paint a three-storey house and garage and to do carpentry on the balcony railings and front steps; December 2019 and August 2019 reviewers described a job finished ahead of schedule and on budget and a well-run paint job with a few extras thrown in; an October 2022 reviewer liked being able to pay in four installments. Anyone weighing Franca for siding, painting or deck work should ask about the Attorney General's 2025 citations and how crews are now employed and paid, ask for the current registration standing, and get the scope and the schedule in writing.
“The Massachusetts Attorney General’s Office has cited Northborough-based Franca Service, Inc. over $744,224 for violating various state wage and hour laws”
“A Northborough-based construction company and its president have been fined $744,224 for allegedly violating a number of employee rights laws impacting 101 workers. The Massachusetts Attorney General’s Office cited Franca Services and its President David Franca for breaching the state’s wage and hour laws as well as its Earned Sick Time law.”
“BOSTON —The Massachusetts Attorney General’s Office has cited Northborough-based Franca Services, Inc. and its president, David Franca, nearly[$750,000](https://www.mass.gov/news/ag-campbell-cites-northborough-based-construction-company-over-700000-for-violating-workers-rights)for violating various state wage and hour laws, the attorney general’s office announced. ... The citations, which total over $744,224, include both restitution for the 101 impacted workers and civil penalties. ... Franca Services, a general contracting company, failed to pay proper overtime rates for hours worked in exce”
“Franca Service, Inc. and its president, David Franca, have been cited for failing to pay employees proper overtime rates, misclassifying 101 employees as independent contractors, not having an earned sick time policy and failing to maintain accurate employee payroll records, the attorney general’s office said in a press release.”
“Franca Services Inc., a home improvement company based in Northborough, and its president, David Franca, face $744,224 in citations for alleged violation of state wage laws, according to the Office of the Attorney General.”
“Attorney General Andrea Joy Campbell today announced that her office has issued citations against Franca Service, Inc., a Northborough-based general contracting company, and its President, David Franca, for violating various Massachusetts wage and hour laws. The citations, totaling over $744,224, include restitution for 101 impacted workers and civil penalties.”
I like how they split the payments into 4 installments!
We interviewed five different painting companies, and decided to hire Franca Services to paint our three-story home and garage, as well as perform some carpentry work on the balcony railings and front steps. We were a little nervous, given that Franca's bid came in substantially lower than the other four firms — more than $20,000 less than the highest bid! — but based on meeting David Franca and working with his office, they seemed to be a good fit for our project. We are nothing short of thrilled with the work. The crew thoroughly power-washed, scraped, sanded, and primed before painting, and the final result is beautiful. I was especially pleased with their care and attention to detail with the trim. When we asked them if they could re-hang our mailbox a bit lower than their original height, they filled in the old holes and left it looking good as new. Unlike other contractors we've worked with, Franca stuck by their original estimate, and given the amount of rotting boards they found and replaced on our balcony, the price for materials and labor was fair. We would definitely work with Franca Services again, as their professionalism, excellent communication, work quality, and cost place them well above the competition.
They did an excellent job. They are very professional to deal with and finished the job ahead of schedule on our budget. I highly recommend Franca Services to anyone.
Jerry was fantastic as manager and coordinator. Paint job was very good, exactly what I wanted. Everything done in a timely fashion, plus they threw in a few freebies.
They are easy to work with.
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Aug 11, 2026.
76 permitted projects on record5.0
Gutters holding up 4 to 8 years5.0
Fast emergency response4.9
Siding replacement4.0
Exterior repairs3.9
Same-day full re-roofs4.4
Epoxy garage floors5.0
Next-day ice-dam emergency response4.5
