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Fred's Energy delivers heating oil and propane and works on heating systems. On its BBB page, where it holds an A+ grade, the company describes plumbing and heating contracting, air conditioning, underground petroleum tank replacement, and propane and oil delivery. A 2026 Reddit commenter in r/vermont wrote, "Fred's Energy in Morrisville. They have always treated us well." On Google it averages 2.8 stars from 62 ratings. A 2025 customer said a scheduled oil delivery was called off by email because their road was not plowed, that they were told it would have to wait till next week, and that they closed the account that day. A 2026 customer said a propane delivery on auto delivery did not come and their pipes froze. A 2024 customer said a fuel delivery promised two days earlier was pushed back another 6 days and that the company recommended an emergency delivery for an extra charge. A 2025 customer setting up a new account said nobody came on the Monday they were promised, and that the company then quoted fees for a next-day visit and a relight. In a 2025 review, a customer said the company installed a heat pump and then refused to repair it. A 2025 customer said they tried several times to schedule furnace repairs and the company never called back. A 2024 customer said a pressure test and tank fill left a major gas leak in the house; the company sent someone to fix it right away, then charged the customer's account for emergency service. A 2023 customer said that after a furnace service, they were told the burners were rusted and would not fire, and 4 weeks later the tenant still had no heat. In a 2022 review, a customer said the company removed burst sections of cpvc and reconnected them with shark bites and pex when they had asked only for an estimate. A 2025 customer said the company came during a Nor'easter to check on their gas. In a 2022 review, a customer said the Morrisville office was very prompt to fix a problem so a vulnerable elder had heat. A 2021 customer thanked Austin for a difficult installation of a new system. A 2019 Reddit commenter wrote that delivery had always been on time.
“Fred's Energy in Morrisville. They have always treated us well.”
“I consider Fred's price for propane pretty reasonable”
“Fred's Energy 3.29 last week”
“Fred's has propane at $3.09 a gallon now in the NEK.”
“Fred's has always been super reliable for me. Not sure how the cost compares, but delivery has always been on time.”
“Fred’s Energy buys County Oil”
“Fred’s Energy increases propane storage with state-of-the-art tanks”
Order fuel at 20% never came had to pay emergency fee so I don’t run out been through them for year poor customer loyalty what up with the fuel places this year!!!!
Did not deliver propane when it was on auto delivery. Pipes froze. Took ZERO responsibility. Pulled all 5 accounts from them.
Living in the snow-belt of VT, a warm home is literally a life and death matter. We were scheduled to have an oil delivery today. Around mid-morning I received an email saying that because our road was not plowed, they could not deliver. (Our road was plowed last evening.) I immediately called to ask why I was not called right away about this. They said they tried, but no answer. I was never called. I asked if I had the road plowed now, could they still deliver today, which they responded no, they had already moved on and it would have to wait till next week. In addition to this, they mentioned calling multiple times to schedule an inspection. I have no record or any calls or voicemails to support this. Unfortunately, today was the last straw and now I'm scrambling to get an oil delivery for my family and I. Closed our account at Fred's today.
Absolute worst company. They installed a heat pump and now refuse to repair it. They say they will call back and never do. Their service team is incredibly rude. Do not use them! Use absolutely anyone else
Horrible company. Tried several times to schedule repairs to my furnace. They kept putting me off and saying they would call me back. Long story short they never called back or ever scheduled a repair service. I’ve come to the conclusion that they don’t really know how to repair anything and that they don’t care about their customers! I’m now going to another company that actually works on furnaces and appreciates their customers!
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