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A 2025 Reddit commenter said General Glass in Cranston can make specialty pieces like a storm window in a frame, at a bit more cost than having glass cut at Ace but with a lot more variety. A recent Google customer said Roland and his coworker came to fix an octagon window two days after the call, after a very fair quote. A recent customer brought in three cellar windows for repair and said they were done in less than two hours. A recent customer wrote that Warwick House of Glass had quoted $210 and a week's wait, while General Glass charged $86 and took two days. A recent customer said the glass in a 1940s Italian mirror was replaced in two business days. A 2024 customer said the company cut glass panes to the measurements they supplied, said it would take one to two days, and had the panes ready for pickup a day later. That 2024 customer said that where another company assumed they needed a contractor to cut, install and secure the panes, General Glass asked the questions needed for the job. A 2022 customer said a replacement mirror on a broken mirrored drawer did not match the other drawers and had black in it that looked dirty.
“If you need something else or anything specialty like a storm window in a frame, general glass in Cranston can make it for you if needed. It’ll cost a bit more than having it cut at ace but they have a lot more variety.”
Great service! Roland And his gentleman coworker came to fix an octagon window 2 days after I called and received a very fair quote! Quick and professional service! Highly recommend!
Brought 3 cellar windows in to be repaired they were done in less than two hours ! The staff was amazing !!
Friendly and fast. Warwick house of glass quoted me $210 and a week wait. $86 here in two days, ty!
Brought my 1940s Italian mirror to them and they replaced the glass in two business days, and for a great price! They did so great with such a fragile piece, could not recommend them more!
Glass making companies are a part of a larger industry for the purpose of home repair and construction. As the number of qualified tradespeople declines, and general home repair skills are lost, there can be little patience for an unfamiliar person to be treated as if they know what they are doing. However, General Glass knows what they are doing, and they first start with excellent customer service. I called to inquire whether or not their company can cut and make a certain size of glass. The discussion I had with the employee on the phone was direct and decisive. While another company assumed I needed a contractor to cut, install, and secure the glass panes I wanted, General Glass was patient and asked me the necessary questions for what I needed to get done. So, I made the necessary measurements, called them up a second time, and was told it should be ready in 1 to 2 days. A day later, I was able to pick up the glass panes, and be on my way to the next step in my project. General Glass was professional, quick, and respectful. I recommend them for any glass needs. You can clearly see their quality work.
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