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Go To Cleaning holds a 4.9-star Google average from 143 ratings. A recent customer said Piedad and her crew deep cleaned their home after busy work schedules had left the cleaning behind, and the house looked like new. A recent customer who called the mess in their apartment seriously bad said they worked hard and transformed the place, and a recent customer said the Norwalk cleaning crew left their apartment looking brand new. A 2026 customer hired them to deep clean a son's apartment and said a crew of 3 showed up and did a very thorough cleaning, with easy online booking. A 2025 customer said the manager, Piedad, arrived at a one-bedroom apartment with three members of her cleaning crew and professional-grade commercial cleaning supplies, and the job was finished before the customer got back from errands. A 2025 customer said Piedad led a crew of 7 people on a deep cleaning. A 2025 customer who called twice for move-in and move-out cleanings said Juan was able to have teams come out the same day both times. In a 2024 review, a customer said that on a move-in deep clean they spent way more time at the house than planned and found mold on the window sills. A 2025 customer said that when the first crew was in an accident, Juan sent another crew and showed up to make sure everything was in order. A 2022 customer said Juan went ahead of the cleaning staff to introduce himself to the customer's older dog. A recent 1-star customer said the bathroom floor and shower floor were left dusty and not cleaned. That customer said they were talked into an up-charge for an oven and microwave clean, paid $300 cash, and then had their credit card charged another $245 hours later, with nobody from the company responding. A 2025 customer praised the work of Piedad's team but said Juan ignored their text messages and then a call when they tried to rebook.
Juan and his team are the best. Friendly, customer focused and super professional! Highly recommended!
Returning customer here, with just a small one bedroom apartment. Bathroom floor and shower floor looked untouched, still dusty and not cleaned. Worst part though, I was talked into an up-charge for oven and microwave clean, paid $300 cash total, just for my credit card to be charged hours later for another $245. And now nobody from the company is responding to me so I have to dispute it with my bank. Very disappointing experience, will not be returning. Way too much money for things not to be cleaned, and now fighting to get my money back because I was double charged.
The norwalk cleaning crew did a phenomenal job. Apartment looks brand new.
Piedad and her crew did a fantastic job deep cleaning our home. My partner and I have been unable to keep up with cleaning due to busy work schedules and the GoToClean crew made our house look like new.
I gave them a real challenge because the mess in my apartment was seriously bad. But they worked so hard and did an outstanding job. They really transformed my place and they did magic. Piedad and her whole team was great. They are highly recommended and I would definitely use them again.
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1 change recorded — last scanned Oct 13, 2026.