Grant's Septic Techs

Grant's Septic Techs pumps and repairs septic systems, and it holds a 5-star average across 583 Google ratings. The company says on its website that it has been in business 65 years, and it lists a service area that includes Upton, Hopedale, Grafton, Worcester, Milford and Marlborough. A customer who called on a Tuesday evening with septic water backing up into the washing machine said Derek was there before 7:00 the next morning and diagnosed and fixed the issue in under an hour. One customer with a septic tank backup who could not find the clean-out said Grant's found the tank, pumped it and had them going in a day. A customer facing an emergency backup on the day of a daughter's birthday party said Grants got right out and took care of it. A customer new to septic systems said Luide pumped the tank and answered all of their questions about maintenance and the tank's condition. One customer said the staff was responsive before the visit and that the company's texting system provided appointment updates. A 2026 customer said the tech found the tank, uncovered it, pumped it out and filled the sod back in within 45 minutes, for less than $500. A 2022 customer said Derek fixed a leak between the inlet and outlet sides of the tank and came back a week later to check it. A 2022 customer with a clog in the main inlet on 4th of July weekend said they were en route by 8:45am after a call that ended at 8:15am; that customer paid an emergency fee and said the company did not gouge. A 2022 customer said other services quoted a wait of at least two weeks for a pump-out, while Grant's came within the hour at a final cost a bit less than the other quotes. A business profile on hopkintonindependent.com describes the company using education to extend the life of septic systems. A recent customer called the cost a bit higher than they would like. A 2025 customer said the company did not call and did not show for an appointment.