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In a December 2023 Google review, a customer who signed up for trash pickup with Guite Property Services, on the recommendation of their retiring trash hauler, gave the company one star. They wrote that the company constantly left trash behind in their bins, never took their recycling, and said bags with cat litter were too heavy to pick up. Once a bag broke open, and when the reviewer came home there was trash all through the road in front of their house, which they cleaned up. The company offered to remove a bed frame and mattress and quoted $30; the bill came to $70, more than double the quote. The reviewer also wrote that the woman from the company who contacted them about the past-due payment was extremely rude and made assumptions, and that they could not discuss what happened with her professionally. Guite Property Services is based at 26 Booker St in Thomaston, Maine.
I was not satisfied with my services with them. When my trash guy retired he suggested this company. So I signed up. They constantly left trash behind in my bins, never took my recycling, told me that bags with cat litter in them were too heavy to be picked up. (I bagged them and brought them out there.. they were not that heavy.) Once a bag broke open (no biggie, just clean it up) but when I came home there was trash all through the road in front of my house and I cleaned it up. Who runs a trash company and doesn’t have a shovel on them for this very reason? Mind you, I did use a different bag this day as I ran out of contractor bags that I typically used to avoid this issue. But still. No one wants a whole bag of trash dumped in the road in front of their house. They offered to remove a bed frame and mattress and quoted me $30. When I got the bill it was for $70. That’s more than double what I was quoted and couldn’t afford. The Owners wife is rude and disrespectful. When contacting me about past due payment (for the box spring/mattress) was happy to have a civilized conversation. But instead she was extreamly rude and made assumptions based on her experiences. I was unable to discuss what happened with her in a professional manor.
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2 changes recorded — last scanned Nov 1, 2026.
