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When one of the water heaters in a three-family home went out on a Sunday, GW Wagner Plumbing came Monday morning and had a new one installed and working by 1:00 PM, the 2019 customer said. A 2021 customer said the company was a little more expensive than planned but a lot less than another plumbing company's quote, and that it showed up within a couple hours of the call and did the job right away. A 2020 customer said it showed up on time and fixed both issues at a reasonable fee. In 2023, a commenter on r/RhodeIsland wrote, "I trust GW Wagner." A 2025 Reddit commenter said they had used GW Wagner for gas leaks in the past, while a 2020 Reddit commenter wrote, "Don't use GW Wagner, that's for sure." In a 2021 BuildZoom review, a customer said Glen came out right away for a leak in January but never called back to set up the repair. That 2021 customer said a later appointment was cancelled an hour after its start time, and that on a day set up for the fix, the company could not reach the person promised to arrive; three days later the customer had not heard from the company. Its BBB grade is C+, and the BBB lists one complaint.
“I've use GW Wagner for gas leaks in the past. Good luck!”
“I trust GW Wagner”
“Don't use GW Wagner, that's for sure.”
Very profession and outstanding service.
I called in January for a leak, Glen came out immediately and was going to set up the repair, NO call back. Leak stopped until August. I called again, set up appointment, cancelled an hour after the appointment time. Set up a full day with the plumber to fix the problem, involving 3 different parties. The plumber arrived, sent a picture of the issue to Glen, who responded that he was getting someone out to start the work. 3 hours later, no call, when i called, they could not reach the person who was promised to arrive that day. It is now 3 days later and have not heard from this company!! They dropped the ball 3 times!! Very disappointed, will never call them again!!
Th3y were a little more expensive than what we planned but still a lot less expensive than the other plumbing company that gave us a quote. They were also very timely, showing up within a couple hours after we called and did the job right away.
Showed up on time, fixed both issues. Communicated effectively, did what they said they were going to do, were polite and helpful, at a reasonable fee. Will use again and would recommend.
I contacted them on Sunday because one of the water heaters in my three family residence went out. The came Monday morning and had a new water heater installed and working by 1:00 PM. They were very knowledgeable and did an excellent job. I would definitely recommend them to others and plan on using them for other projects in the future.
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1 change recorded — last scanned Oct 6, 2026.
Typical Greater Providence range for this kind of work, from regional averages — not a quote from GW Wagner Plumbing LLc. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$270 – $660
Typical plumbing job around $470
Pipe lining that kept the basement and yard intact4.4
Family repeat use across three households3.1