John's Refuse & Recycling

Reporting on nhregister.com places John's Refuse & Recycling in the Northford section of North Branford. The same site calls it a garbage hauler. On Google it holds 2.8 stars from 37 ratings. A 2022 customer said the company bought the hauler that used to serve them and then skipped their pickup about six times within three months. That 2022 customer also said they were charged for three months without notice. A 2021 customer said that every week since moving in a month earlier, the company either did not show up or claimed the garbage was not out. A 2022 customer said they called four times in one week after a missed pickup; the trash was taken the following week on the normal day, but the extra boxes beside the cans were left. A 2022 customer said prices went up without notice and called the office staff rude. A 2023 customer said a truck driver backed into a steel mailbox post, and more than three weeks later the promised repair had not been made. A 2026 customer said the company shifted the blame instead of fixing a mistake. A 2024 customer said they had been a customer for years and were very pleased with the service and staff. A 2023 customer described friendly staff and good service.