JP Carter Electric, LLC

When we came back from a vacation, we found the display panel in our generator not working properly. I wrote a message to Brenda, their office manager, who wrote back at lightening speed. She then referred this issue to Tom Garvin, one of their very capable technicians. Tom called me right away, and we talked over the phone for quite some time. With his professional, patient, and very knowledgeable guidance, the issue is now resolved. :-) Tom also explained the root cause of the display malfunction is due to the firmware update failure. He told me how to follow the instructions to set up the WIFI in the generator. We did it, and now we are all set with network connection and remote monitoring. We are very happy with what Brenda and Tom did for us...

JP Carter is fantastic. Tom has been so helpful as we just bought the house a year ago and had a generator that needed maintenance as well as some issues we ran into. We also had a incident with our electric in the house and we called JP and honestly they could have got us for a emergency call but they guided us along and coop ended up fixing the issue for free. I appreciate that honesty. Tom has been awesome thru all the stuff we have needed done and he's my go to for the house. He taught me all about the generator and let me ask all the questions. Truly appreciate Tom and JP Electric

We called JP Carter Electric after our electrician of 20 yrs retired and we tried another local electrician who left us nothing but problems. JP Electric sheduled someone to come within 3 days of my call. Caleb was quick to identify and resolve those problems and even took the time to trouble shoot and resolve an even bigger issue in our workshop/shed we thought would need to wait til warmer weather. We greatly appreciate Caleb's knowledge, professionalism and willingness to go above and beyond. We've found our new electrician for the next 20 years!

We became JP customers last year when we had just bought a house. They were the only electrician who returned our call and came out as quickly as possible to help us service our generator. Everyone from JP has been amazing to work with and has quoted very fair and honest pricing! Tom has done an amazing job working on our generator and we will never go anywhere else! You have us as customers for life! Thank you for all you do!

Great people and great work -- very dependable!