Key Electric Co., Inc.

Key Electric is a licensed Norwell electrician — its Massachusetts electrician license (3279) is verified active — that's built its reputation almost entirely around one thing: getting a home generator running again, fast. It's a certified Generac dealer, also certified by Kohler, Champion, and Briggs & Stratton, and per its own site also does general electrical work like panel upgrades, wiring, and EV charger installs. Across seventeen Google reviews running from 2023 through this year, two names keep coming up: technicians Patrick and Bill. Several customers say they followed Patrick from a previous generator-service company after it was sold — in a 2024 review, one called him "the best generator tech ever" and now sends Key Electric all their referrals. The responsiveness shows up in specific moments: in a 2023 review, a customer describes losing power at 5:45pm and having a Key Electric employee drop off a loaner portable generator within the hour; in a 2024 review, another says Patrick came out at 7:30 on a Friday night after a text, then returned with owner Sean the next morning to finish the fix. A different 2024 review describes Patrick and Bill showing up within 30 minutes for a generator throwing an error code, after every other company the customer called was booked out a month — and fixing a wiring issue the original installer had missed along the way. The everyday jobs read the same way: a 2024 review describes a same-day annual service visit that was "way overdue," handled thoroughly with the charges explained upfront, and a 2024 review of a standby generator install describes the crew walking the homeowner through picking the unit, its placement, and how to run it. There's no negative review on file. The one real gap is that the record leans almost entirely on generator work — someone hiring for a bigger electrical project, like a panel upgrade or an EV charger install, would be relying on the company's own description of that side of the business rather than reviews of it specifically.