Merrimack Solar - Affiliate of SunRun

On Google, nearly every write-up has the same main character: Mark. Merrimack Solar, from Merrimack, says it was founded and is run by Mark and Andre, works under the SunRun network, and handles residential solar for homeowners in New Hampshire and Massachusetts, along with repairs, maintenance, battery storage, EV chargers, and smart panels. Its Google profile shows 4.8 stars from 19 ratings, and the written review history runs from 2022 to 2025. From 2022 through 2024, homeowners kept describing the same part of the job: Mark walking them through options, answering questions in detail, and staying involved while utilities, town inspectors, financing, installers, and final approvals all had to line up. In March 2024, one homeowner said he stayed available from the first questions through the full process, while another said he coordinated the utility provider, town inspector, loan servicer, and solar team. A September 2023 review said he built a system around the household's energy use, roof orientation, and financial goals instead of pushing a standard setup. Several 2022 reviews also said they felt educated rather than pressured, and one said the installers explained what would happen on installation day before getting to work. Taken together, those write-ups read less like hard-selling solar and more like having one point person shepherd the job. The part to ask about is follow-through once a site visit happens and the job hits delays. In a September 2025 Google review, a homeowner said they were charged $400 for a 10-minute inspection they thought was included, supplied the ladder themselves, and then stopped hearing back after weather delays. It is also worth getting clear on who handles each handoff, since several reviews describe Mark as the SunRun point person while installers were referenced separately. This looks like a fit for homeowners who want help through the utility, permit, and financing side of going solar, not just a price quote. Before you sign, get any inspection or site-visit charges in writing and confirm who owns communication if weather, permits, or scheduling slow the project.