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Verified record
License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported.
- 9 reviews in the last 6 monthsNo negatives
- 1 customer photoOf completed work
Highlights
- Consistent teams — repeated named-cleaner praise across years
- Easy scheduling — reviewers cite flexible, accommodating booking
- Fair, stable pricing — long-term customers cite fair rates
- Team substitution — one long-time customer reported an unrequested team swap and sub-par result
Merry Maids of South Shore is a Norwell-based house cleaning franchise serving South Shore Massachusetts towns including Norwell, Hanover, Weymouth, Quincy, and Rockland. Across more than 40 reviews spanning 2022 to 2026, customers consistently praise specific cleaning teams by name, with recurring mentions of Patrick, Noah, Katlyn, Lindsey, Jaclyn, and Kevin doing thorough, detail-oriented work. Reviewers repeatedly describe easy scheduling, fair rates, and flexibility to adjust which rooms get attention on a given visit, and several note using the service consistently for multiple years with the same team returning each time. One customer who had used Merry Maids for years reported in an updated review that a requested cleaning team was not sent and the resulting clean was sub-par, with some rooms appearing untouched, after they had already raised feedback about it. It is the one clearly negative account in an otherwise strong and recent record. Merry Maids of South Shore is a reasonable call for homeowners who want a dependable recurring cleaning relationship with a consistent team; it is worth confirming which specific cleaners will be assigned before booking, especially for a first visit.
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