Mr Electric of Western CT

They put in a switch box for our generator. They had to come back a couple of times because it did not pass inspection. Part of their proposal was for proposal and at the end of the job I ask them for a copy of the permit and apparently that had not gotten a permit.

He came out. There was still much more work that needed to be done. Dissatisfied.

I thought I would take advantage of the offer for $49 for $150 worth of electrical time. Very responsive office. Guy showed up in a company truck in uniform so I had high hopes. Spent all of his time trying to figure out why my pool heater didn't turn on only to end up telling me I needed to buy a new controller board. Never got to fixing my pool lights. Also realize now looking at the original Angies ad that I was supposed to receive a "whole house inspection". Never happened. My guess is that this operation hires whoever they can for local jobs and dresses them up in uniforms and sends them out in company trucks. They are trying hard in the front office but it's not the same as having full time employees who are accountable. However, I fully admit that I do not know this to be the case. Could have just been the guy who I had.

I used this vendor and they did a big deal "$49 for $150 of electrical services". What happened is that I was overcharged. I talked to them to get this corrected. I don’t think they exist anymore. I’ve contacted the corporate/franchise office, but haven’t been successful.. I talked to someone that was there for the franchise. I called several times in the last month. The delay on this review is due to some medical issues I had and having misplaced the file. They charged me $780 for doing just a few things. They put in 4 smoke alarms, a surge suppressor, and a 6 inch trim ring. I originally contracted them for replacing two recessed lights. The electrician that came was courteous, and a nice guy. He wasn’t rude, but the billing was excessive for the work that he did. He billed me for a trim ring that did not fit my light fixture, and he told me it was discontinued. He told me the surge protector was top of the line, and it was not. I asked him about the charges and he said he wo gave me a discount, and I told him I priced the products that he was charging me for (they came out to about $350) .The Big Deal I purchased was for a certain amount of services, and I did not get the full amount of time for this deal. I’ve been trying to resolve this, but have been unsuccessfull.As I am a Vet. retired and disabled,this experience is distressfull.

The work he did was good but they did charge too much for the work. They did try to upsell other services. The charge for the additional work was too much. The charge for the part was very high. I did not have them do the additional work.