Murray Design

Murray Design is a kitchen and bath fixtures showroom on Mystic Avenue in Medford, with a second location across the border in Portsmouth, NH. It's built as a walk-in showroom for bathtubs, sinks, showers, toilets and faucets — Houzz categorizes it under "Kitchen & Bath Fixtures," not general remodeling, and the company's own site describes itself the same way. Google puts its average at 3.9 stars from 15 ratings, but the six reviews collected since 2021 lean negative once you read past the star count. The complaints that keep surfacing describe a showroom floor that can feel short-staffed or inattentive — long phone holds, a salesperson who didn't seem to know the inventory well. The praise that does show up centers on staff walking customers through fixture choices for a kitchen or bath project. Its Houzz Badge credential isn't backed by any completed reviews on that platform — zero so far. Other directory pages for the same address disagree with each other and with Google: one lists 4.3 stars, another shows both 4.7 and 3.9 on the same listing. Treat those numbers as noise rather than a second opinion. It is a listed member of the Medford Chamber of Commerce. This is a fit for someone who already knows the fixtures they want and is comparing showroom floors, not someone looking for a crew to run a full kitchen or bath renovation. Worth confirming on a visit: whether the person helping you actually knows the specific product line you're there for.