Marble & Granite Pro is a family-run Peabody fabricator — Ricelio and Patricia, in business since 2005 — and its defining trait across more than a hundred reviews is how it handles the moments that go wrong, not just the ones that go right. When a slab shattered mid-fabrication for one customer, the owner drove to Vermont to get a replacement and finished the job the next day. When another homeowner's original stone company dropped her project, Marble & Granite Pro responded within five minutes and took it on with no notice.
The volume here is unusual for a company this size: 138 Google ratings averaging 4.9★, and 133 written reviews stretching back to 2012, with 21 more added in just the last six months, all positive. The specifics are consistent no matter the year — Patricia guiding customers through slab selection, sometimes from a photo of the kitchen being renovated; Ricelio's crews measuring, cutting, and installing granite and quartz counters, backsplashes, and the occasional sink or tub resilicone, often finished within days of a slab being picked. Pricing comes up again and again as fair or better than expected, and turnaround as fast.
Repeat business is the clearest signal of trust here: multiple reviewers describe using the company two, three, or more times across different projects — a kitchen counter one year, a bathroom the next, a son's kitchen after that — and each says the experience held up. The company describes itself as family-owned, fabricating and installing custom natural stone countertops for kitchens, bathrooms, fireplaces, and outdoor spaces across the North Shore and Greater Boston, and it carries a Better Business Bureau A+.
One 2025 review is a clear outlier: a single line reporting a bad experience with no detail about what happened. It stands alone against dozens of specific, consistent accounts.
For anyone choosing a stone countertop — granite, quartz, or marble, for a kitchen, bath, or outdoor kitchen — this is a small shop whose long, heavily-reviewed track record points to careful material guidance, fast installs, and a willingness to make it right when something in the shop goes wrong.
