Nelson Fence Company - Fence Repair & Fence Installation, Fence Company

Nelson Fence Company is a family-owned Auburn, Massachusetts fence contractor that Nelson Eleuterio founded in 2010, after growing frustrated with the quality of fencing work he'd seen elsewhere; the company installs and repairs wood, chain-link, metal, vinyl, pool, pet, farm and security fencing for Auburn, Worcester, Sutton, Framingham and Natick. What stands out across 30 Google reviews spanning 2022 through this year is how many customers come back: several describe this as their third or fourth job with Nelson over the years, one saying he's handled her fencing for at least a decade and calling him the most responsive company for anything fence-related. Recent reviews from the last several months keep repeating the same specifics — a black aluminum fence installation that came out looking great, a cedar stockade fence called ‘flawless,' and fast turnaround resetting posts and gates knocked out of line by frost heaves. The written record also shows Nelson coming back quickly to fix problems after the fact: multiple reviewers describe him returning within a day to adjust a fence after normal post-installation settling, or repairing storm and accident damage on fences he'd installed years earlier. Not every account is glowing, and it's worth knowing about them before booking. A 2024 review said Nelson scheduled a quote visit, then never showed up or responded to follow-up emails. A 2022 review said the crew took payment for a yard fence, then stopped communicating before finishing the job. A separate 2023 review, describing an installation arranged through Lowe's, reported large gaps under the fence and called the work poor. None of these are recent — the last six months of reviews are uniformly positive — but they're specific enough to be worth a direct conversation about scheduling and follow-through before signing a contract. For fence installation or repair in the Auburn/Worcester area, this is a long-running, locally owned operation with a strong base of repeat customers and quick response to post-installation issues, alongside a handful of older complaints about no-shows and one unfinished job.