New England Facility Services, Inc.

New England Facility Services is a facility-services contractor rather than a house cleaner, and that distinction matters before you call. Its own description of the work is daily janitorial cleaning, restroom and floor care, post-construction and event clean-up, snow and ice management, power washing and window cleaning — delivered to commercial offices, apartment complexes, healthcare sites, schools and municipal buildings across New England. It says it covers Boston, Worcester and Springfield, describes itself as locally owned rather than a franchise, and puts its own tenure at over seven years, which lines up with the Better Business Bureau's record of a business started in January 2019. The public record is almost empty. Two Google ratings, one written review — from April 2026, praising the company in general terms — and no reviews on any directory. The BBB carries no letter grade at all, saying it lacks sufficient information to issue one, which is a statement about the file rather than about the work. The one substantial outside voice is a client's: in July 2025 the company published remarks from the team at Lundgren Management describing an eight-year working relationship. That is a long commercial partnership, and it is the strongest single thing here. If you manage a building, an association or a municipal property, this is the kind of contractor the record actually describes. For a household clean, ask first whether they take residential work at all.