Norwich Solar

Before proceeding with our solar panel installation, we had our roof redone by a highly professional team. The crew, comprising of Jay, Todd, Evan, and another skilled worker, were true experts in their field. Their meticulousness and attention to detail were remarkable. They ensured that our entire property was spotlessly clean before they wrapped up for the day. They were also very considerate and respectful of all areas. Plus, they had a great taste in music! I would definitely recommend them to anyone considering solar installation! ***Update*** A separate team responsible for the solar installation, which included Jay, Todd, Evan, and two other proficient workers, were equally skilled. They managed to have everything installed by the afternoon and ensured everything was clean afterwards. They were all knowledgeable and respectful, making the entire process smooth. They've earned a 5-star rating from me and I wouldn't hesitate to recommend them to any of my friends interested in solar solutions!

If you're considering installing a solar system on your home, I highly recommend this company. We had a visit from Evan for our solar consultation. He was a friendly and informative gentleman who thoroughly explained the ins and outs of solar energy. The variety of equipment options was considerable, but Evan happily walked us through the advantages and disadvantages of each. He compared the cost and performance of each piece of equipment, including battery options. He was so thorough, most of my queries were answered before I had a chance to ask them. Evan demonstrated great patience, going over things repeatedly until we fully understood. We never felt rushed or under pressure to buy anything, we were completely at ease. On the day of installation, Jay and Todd arrived punctually. They were both friendly and efficient. After giving us a brief rundown of their plan, they got straight to work. The installation process was seamless and the finished product looks fantastic. They left the site clean, with no leftover debris. We appreciate their quality workmanship. Communications with the company, both via email and phone, were always accurate and timely. Given the impending rise in energy costs, going solar was an easy decision for us. This company made the process a breeze, and we're extremely pleased with our decision.

INDUSTRY LEADERS: My experience with Norwich Solar has been one of 'unwavering top-tier customer service.' Over the years, their team has consistently shown excellence in response and follow-up, from answering queries about my solar system's needs to scheduling maintenance. This exceptional service is why my solar system has successfully powered my home on the 5th Floor Norwich for 12 years. Recently, I needed a quick replacement for my 12-year-old solar water heater, as the bottom part of the tank had started to deteriorate and leak. I reached out to Norwich Solar and was assisted by Louis, an administrative assistant whose excellent management and communication skills were instrumental in providing me the information I needed and presenting me with my options. This resulted in the perfect water heater being installed, along with the replacement or overhaul of several supporting components, all within two days of my initial call. Jay, a technician, installed the new tank and performed the necessary system overhaul to ensure optimal performance. His professional expertise and meticulous attention to detail, particularly in mechanical fabrication, set a high standard for others to follow. The job was completed with precision - every component and pipe was aligned, the welds were perfect, and the solar hot water system looked picture-perfect. Jay and Louis embody the standards and expectations that customers seek when engaging with a business. This is the level of knowledge, support, follow-through, and follow-up I have consistently experienced with the team at Norwich Solar. My deepest appreciation goes out to Norwich Solar.